225500 - installer thinks that Seamonkey is Firefox and must close it for installation/uninstallation to continue

Status: VERIFIED FIXED

(Firefox :: Installer, defect, P3)

Description

[Will Levine]

User-Agent:       Mozilla/5.0 (Windows; U; Win95; en-US; rv:1.5) Gecko/20031007
Build Identifier: Mozilla/5.0 (Windows; U; Win95; en-US; rv:1.5) Gecko/20031007

the installer says that Mozilla Firebird is open and must be closed for the
installation to continue, when really only Mozilla is open

Reproducible: Always

Steps to Reproduce:
1. open mozilla
2. run firebird installer
3. click next four times

Actual Results:  
installer says that it must close Mozilla FIrebird, after dealing with this
alert, it closes Mozilla.

Expected Results:  
install Firebird and ignore Mozilla

It's also really messed up that the installer doesn't give you an option to
cancel installation at that point. I was testing the installer while writing
this bug report and it closed and I lost all of what I was writing.  But I guess
that's a seperate bug.

Comment 1

[Simon Paquet [:sipaq]]

Confirming on 2003-11-12 build on WinXP. Also happening on uninstall.

Comment 2

[Robert Accettura [:raccettura]]

Yep, this is a definate issue.  It should be a simple fix.

Perhaps:
http://lxr.mozilla.org/seamonkey/source/xpinstall/packager/windows/config.it#432

???

Not sure.

In any regard.  It should read something like:

432 Message Full All Mozilla Applications must be closed to proceed with
installation. Click OK to exit all Mozilla Applicatoins automatically and to
begin installation.  Be sure to save/bookmark any work you are doing.


We should note that closing, means closing.  If the user was browsing during the
download, they should bookmark if they want the page.  If they were writing an
email, they should save as draft.

Comment 3

[Frederic Bezies]

I faced this bug too, as I am using both firebird and mozilla.

Comment 4

[Benjamin Smedberg]

Is there any reason why the firebird installer needs to shut down seamonkey?
(and vice-versa). I don't see the need. We should fix the underlying problem,
which is probably that mozilla and firebird register the same window classname.

Comment 5

[Tom Metro]

Using the installer dated 2003-12-16 with the custom install option on a Windows
NT 4.0 system, I experienced this same bug. After killing off Mozilla, I tried
again, and noticed some strange behavior that may be a separate bug.

On the second try I again saw the dialog saying that Mozilla Firebird was
running, and that it would be killed off. I checked the process list and indeed
it showed a "MozillaFirebird" process, in addition to SETUP.EXE. I clicked on OK
and was told that the process couldn't be killed and that the installer would
exit. I hit OK and the dialog went away, but I was left with the installer
screen still visible, but all buttons disabled. I closed it via the title bar
close button.

I tried repeating this a few more times, and each time I did, a
"MozillaFirebird" process would appear in parallel with SETUP.EXE, and the
dialog complaining that another process was running would appear. Both processes
would go away upon exiting the installer.

Eventually I manually killed off the "MozillaFirebird" process and was
successful installing.

It may be relevant to note that while this was going on, I also had Thunderbird
running. Though as I noted, only killing off the phantom "MozillaFirebird"
process was necessary to complete the install.

Is this "MozillaFirebird" process an expected child process used by the installer?

Comment 6

[Max Spicer]

I have created bug 233728 to describe the problem of not being able to cancel
the installation rather than closing the browser automatically.

Comment 7

[David Hallowell]

Attachment: Look for running Firefox processes and not seamonkey/NS 6/7

This patch removes the check for a running Netscape 6/7 process and also uses
the correct window class name for Mozilla Firefox.

There should be no need to close Seamonkey or Netscape when doing a Firefox
install as Firefox uses its own profile dir.

Comment 8

[Ben Goodger (use ben at mozilla dot org for email)]

Comment on attachment 141476 [details] [diff] [review]
Look for running Firefox processes and not seamonkey/NS 6/7

r=[e-mail]

Comment 9

[David Hallowell]

Ben, will you check this in as I don't have CVS access?

Comment 10

[Mike Connor [:mconnor]]

checked in, branch and trunk, 2004-04-26 23:14

Comment 11

[Jure Repinc (JLP)]

I still have this problem. I had Mozilla suite nightly 2004061409 runing while
uninstalling Firefox. And when I tried to uninstall it Firefox installer said
that I have Firefox open, but I only had Mozilla open.

Comment 12

[Jure Repinc (JLP)]

I also tried with new Firefox 0.9.1 and still have this problem. And when I try
to uninstall Firefox it also for no reason opens a blank FF window if I have
Mozilla runing.

Comment 13

[Andrei Leo]

Confirming wit 0.9.1 on Windows 2000.
Please reopen this bug. 
The same story with Thunderbird, but bug #243880 is still UNCONFIRMED from May-17.

Comment 14

[Jure Repinc (JLP)]

Has anyone tried with the latest nightlies? Is this fixed ot should it be reopened?

Comment 15

[Jure Repinc (JLP)]

I just tried with Firefox nightly 2004-08-08-08 and the problem is still here.