241319 - Can't find subfolders more than three levels deep on startup

Status: VERIFIED FIXED

(MailNews Core :: Networking: IMAP, defect)

Description

[Mark T. Dame]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7b) Gecko/20040421
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7b) Gecko/20040421

On start-up Mozilla 1.7b searches for IMAP folders and "forgets" all folders
more than three levels deep.  Collapsing the tree for the account and expanding
it again (triggering a search for new folders) causes Mozilla to find the
subfolders.  Restarting causes Mozilla to forget the folders again.  Works fine
versions < 1.7.

Reproducible: Always
Steps to Reproduce:
1. Start Mozilla
2. Open Mail

Actual Results:  
IMAP subfolders disappear on start-up

Expected Results:  
IMAP subfolders should be there.

Comment 1

[David :Bienvenu]

are you using imap subscription or not? Are these folders in your personal
namespace, or public/shared folders?

Comment 2

[Mark T. Dame]

(In reply to comment #1)
> are you using imap subscription or not? Are these folders in your personal
> namespace, or public/shared folders?

IMAP settings:

Show only subscribed folders
Maximum number of server connections to cache: 5
Personal namespace: Mail/

Comment 3

[David :Bienvenu]

are you subscribed to all the folders in the hierarchy? e.g., if you're
subscribed to level1/level2/level3, are you also subscribed to level1/level2? I
know you shouldn't have to be, but I'm trying to determine if that's the bug.

Comment 4

[Mark T. Dame]

(In reply to comment #3)
> are you subscribed to all the folders in the hierarchy? e.g., if you're
> subscribed to level1/level2/level3, are you also subscribed to level1/level2? I
> know you shouldn't have to be, but I'm trying to determine if that's the bug.

Subscribed to all folders under the Mail directory.

Comment 5

[Mark T. Dame]

I now get the same problem in Thunderbird (version 0.6).  Version 0.5 worked fine.

Comment 6

[David :Bienvenu]

Can I get an imap protocol log by following these instructions? I only need the
part up where we select the inbox, which is when folder discovery is done...thx.

http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap

Comment 7

[Mark T. Dame]

Attachment: IMAP Log

IMAP log from Mozilla 1.7b.

Comment 8

[David :Bienvenu]

requesting blocking status...while I look for a fix.

Comment 9

[David :Bienvenu]

Attachment: proposed fix

this fix makes it so when we mark a child folder as online verified, we also
mark its ancesters as verified. I also removed the extra online verified
accessor, because we already had one...

Comment 10

[David :Bienvenu]

should be fixed - could you try tomorrow's trunk 1.8 build and verify that this
fixes it for you? thx!

Comment 11

[David :Bienvenu]

Comment on attachment 147693 [details] [diff] [review]
proposed fix

fairly safe, and will fix several dups of this as well.

Comment 12

[chris hofmann]

Comment on attachment 147693 [details] [diff] [review]
proposed fix

a=chofmann for 1.7