245603 - asetek.dk - 9 of 10 frames filled with "The page cannot be displayed" but the page works perfectly on IE

Status: RESOLVED INCOMPLETE

(Tech Evangelism Graveyard :: Danish, defect)

Description

[[e-mail]]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040206 Firefox/0.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040206 Firefox/0.8

Shows alot of "The page cannot be displayed" errormessages toghter with "HTTP
500.100 - Internal Server Error - ASP error". This only seems to happend, when a
browser dosent identify it self as Internet Explorer.

Reproducible: Always
Steps to Reproduce:
1. Go to www.asetek.dk

Comment 1

[[e-mail]]

Related to bug #234472

Comment 2

[Jacob Riis]

Confirming bug

This is because Asetek are using a certain provider of CMS on their site. The
provider of the CMS is causing a quite few sites not to work with mozilla. You
can check out http://siteman.dk and look at their references for all the bad
sites they are guilty of.

Comment 3

[Jens Gyldenkærne Clausen]

If the CMS system is the cause of the error - which it indeed seems to be - I
would suggest that a description of the error is sent to the CMS developers.

However - I checked the reference list as Jacob suggested, and there are no
problems with the first three sites on the list. The CMS site itself (which
probably also uses the CMS system) also works fine in Mozilla. I then checked
the last couple of sites on the list - these sites have the same problem as
asetek.dk.

I think that the problem appears on sites using an old version of the CMS, while
an updated version doesn't have the error. But the CMS developers should be able
to answer if this is correct.

Comment 4

[[e-mail]]

I will contact Ziteman about the problem...

Comment 5

[[e-mail]]

I just recived an e-mail from Asetek (as I also contacted them), wich says "Det
vil forhåbentlig bliver bedre ASAP." or in english "It will hopefully be better
ASAP".

I just saw the mail I had send to Ziteman, has been bounced.

Comment 6

[Thomas Fach-Pedersen]

I wrote a kind email explaining the bug to jeppe(at)ziteman.com which is the
only other email address on the site. My mail to info@ bounced too. He seems to
be the founder so he can probably relay it.

The problem in the Siteman CMS 2.0 is that it's user-agent parser dies on the
FireFox user-agent.

Changing the user-agent from
"Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040206 Firefox/0.8"
to
"Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040206 Firefox-0.8"
(ie. removing the last /) makes the site work perfectly.

Comment 7

[Thomas Fach-Pedersen]

Correction: Removing the last slash from the user-agent doesn't fix
www.asetek.dk, it merely gets you past the first bug and straight into another.

It does, however, work for the other sites created with Siteman CMS 2.0 that
I've tested, like www.odenseenergi.dk.

Comment 8

[Ian Schorr]

Bug still present.  Does someone who speaks Danish want to follow up with Asetek
or Ziteman?

Comment 9

[Ian Schorr]

Sent website bug report using online form.

Comment 10

[Jacob Riis]

The website now supports Mozilla. There are still some small things that look
different on Mozilla than on IE, but the site is perfectly readable.

Comment 11

[Chris Lawson (gone)]

INCOMPLETE due to lack of activity since the end of 2009.

If someone is willing to investigate the issues raised in this bug to determine whether they still exist, *and* work with the site in question to fix any existing issues, please feel free to re-open and assign to yourself.

Sorry for the bugspam; filter on "NO MORE PRE-2010 TE BUGS" to remove.