250289 - installer under XP SP2 fails to execute

Status: RESOLVED WORKSFORME

(Firefox :: Installer, defect)

Description

[Jeff Bakst]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.40607)
Build Identifier: 

Running firefox installer on Windows XP SP2 RC2. The installer displays window 
and then window is closed. Tried this several times. Rebooted and ran 
installer from IE 6. The installer executed but at the Import Wizard stopped 
which it has been for 10 minutes.

Reproducible: Always
Steps to Reproduce:
1. Download installer and execute
2.
3.

Actual Results:  
Window was opened and then closed.

Expected Results:  
Installer should have started.

Comment 1

[Jeff Bakst]

forced close on Import Wizard. Main browser window was displayed. None of the IE
bookmarks were imported.

Comment 2

[Ryan Hayes]

I have also experienced this problem on a fresh install of SP2.

Comment 3

[Simon Paquet [:sipaq]]

*** Bug 257365 has been marked as a duplicate of this bug. ***

Comment 4

[Simon Paquet [:sipaq]]

Confirming based on dupe. If this is our fault, this is a serious blocker for
the PR or at least the 1.0 release.

Comment 5

[kstahl]

I installed it under Windows XP SP2 with no problems at all.

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3

Comment 6

[chris hofmann]

I've installed several times since updating to SP2 with no problems noted.

renominate if anyone still sees this.

Comment 7

[chris hofmann]

wonder if this might be related to
http://bugzilla.mozilla.org/show_bug.cgi?id=250289 ?

would need more information on  config settings where this is reported.

Comment 8

[chris hofmann]

er, that should be http://bugzilla.mozilla.org/show_bug.cgi?id=257214

Comment 9

[Joe Leubitz]

Attachment: Log file

Comment 10

[Joe Leubitz]

Attachment: Log file

Comment 11

[provost.shane]

installer begins, but does not complete. I left it all night, and nothing ever
happened.

Can firefox find plugins already installed for explorer or netscape?

Comment 12

[matthew-martin]

It have install Firefox several times on Windows XP SP2 and it has never failed
for me.

Comment 13

[mike.hitchcock]

Had exactly the same result with OS/2 version of Mozilla 1.8B2 dated 8th April -
start installer, small window opens starts extracting .xpi files, window closes,
and that's it - nothing else happens, no error messages, nothing installed.

On another note, I have been trying the OS/2 EMX nightly version and this works
well. I am quite impressed with the current versions speed as older versions
were rather slow

Comment 14

[David B. Haun]

I cannot reproduce this bug on Windows XP SP2 machine Gateway notebook has not
an issue for me.

Comment 15

[Eric Ellenberg]

I have installed Firefox on computers that were upgraded to SP2 and others that
had slipstreamed installs of SP2, and I've never seen this problem. If anyone
can reproduce this behavior, try to troubleshoot it and see if it's not some
kind of software configuration problem. SP2 has been out for more than a year
now after all, so this bug could probably lose the blocker status since it
appears to affect very few people.

Comment 16

[Patrick Mannion]

I cannot recreate this problem - using:
- new install of XP SP2 with no patches and Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1

- new install of XP SP2 plus all patches as of 03/12/2006 and Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1

Comment 17

[Robert Strong (they/them - no direct email)]

The import wizard mentioned in comment #0 is the Migration component. As for the installer not working on XP SP2 I am resolving this bug WFM based on latest comments and personal experience.