Closed Bug 42997 Opened 26 years ago Closed 25 years ago

Mozilla hangs when started when Outlook 2000 is running

Categories

(SeaMonkey :: General, defect, P3)

Product:
SeaMonkey
Component:
General
Platform:
x86
Windows 98
Type:
defect

Tracking

(Not tracked)

Status:
VERIFIED WONTFIX

People

(Reporter: dwelch, Assigned: asa)

References

Details

Win 98SE, using M16 build of Mozilla win32. If I start up Mozilla first then start Outlook 2000, everything appears to work fine. If Outlook is running when I try to start Mozilla, I don't even get a splash screen.
m17 200061908, win98, outlook express, it worked for me. Could you get a m17 nightly and try again? thanks
I said Outlook *2000*, not Outlook *Express*. They are very different beasts. I know, because I use them both. Outlook Express doesn't have the problem, Outlook 2000 does.
Status: UNCONFIRMED → RESOLVED
Closed: 26 years ago
OS: other → Windows 98
Resolution: --- → WORKSFORME
works absolutely fine for me with win98 SE, 2000061920, Outlook 2000...
Keywords: verifyme
Verified Win98SE 2000062608 WFM
Status: RESOLVED → VERIFIED
Mozilla isn't the only application this occurs for. I did a little hunting on the net (specificially on DejaNews) and older versions of InstallShield also experience this problem (i.e. hang when Outlook is running). Someone tracked it down to a problem with how slow Outlook is at handling MAPI events. Supposedly, the SR-1 upgrade to Outlook solves this problem, but it does not in my case. InstallShield resolved this issue by a small redesign. Perhaps Mozilla could also do something similiar.
Status: VERIFIED → UNCONFIRMED
Resolution: WORKSFORME → ---
Wfm 080908 Win98 with Outlook 2000. Due to the majority of people describing this as wfm, resolving it as that.
Status: UNCONFIRMED → RESOLVED
Closed: 26 years ago → 25 years ago
Resolution: --- → FIXED
Using the same build as you, with outlook 2000 running, Mozilla does not start. The moment I quit Outlook 2000, Mozilla starts up immediately. Is there some way I can help debug this (i.e. is there some way to run Mozilla in a debug mode and send the output of what the !@#!@ it's doing?)
Status: RESOLVED → UNCONFIRMED
Resolution: FIXED → ---
Removing verifyme, but if no one else can repro I'll mark it wfm again. Daemon: could you please try and find someone that can reproduce this? I am adding helpwanted to this.
Keywords: verifyme → helpwanted
qawanted is the correct keyword. helpwanted is seeking help fixing the problem. We still havent isolated the problem.
Keywords: helpwanted → qawanted
I believe that 50238 is a dupe of this. Marking it so.
*** Bug 50238 has been marked as a duplicate of this bug. ***
I eliminated this problem by performing the following steps: 1. Quit Outlook 2000 2. rename all instances of mapi32.dll to mapi32.old 3. Start Outlook 2000 again. It will give some complaints about missing mapi32.dll. Allow it to fix the problem. 4. Quit and restart Outlook 2000 The problem with Mozilla seemed to disappear after this. Don't ask me why. There's an article about corrupted versions of mapi32.dll on Microsoft's site that talks about this.
Ok, setting this wontfix, as it is a fiel corruption outside of mozilla's range. Just another warning that ms sucks ;)
Status: UNCONFIRMED → RESOLVED
Closed: 25 years ago → 25 years ago
Resolution: --- → WONTFIX
I think it might be worth release noting this, however. Also, I think the Win2k issue (which was marked as a duplicate of this) is probably not the same issue.
vrfy
Status: RESOLVED → VERIFIED
Keywords: relnote3, relnoteRTM
Dameon, I think that you're probably on the right track that it was extremely close to, if not the exact same, problem that InstallShield encountered with Outlook 2000. I was plagued by that bug for a long time. I couldn't start up an IS installation with Outlook 2000 running. It would always hang at 99% during the preparation step. Very good to release note.
It will be interesting to see if the fix for bug 53952 fixes this...
I came across a similar thing a while ago, and only decided to report it today as my mind came back to it (sorry). I started Mozilla, but nothing happened. A while later i decide to close IE, then all of a sudden Moz launches, as if it was waiting. This was on Win98 .. can't recall what build number.. but I'm not sure it matters that much, as I haven't spotted it for ages... just I think it is one of these rare occational gremlins. But just wanted to make a record of the fact. (leaving as wfm as I can't reproduce it myself)
Keywords: qawanted
Product: Browser → Seamonkey
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