Closed Bug 52460 Opened 25 years ago Closed 24 years ago

Can't create a New Folder in my POP Mail Inbox

Categories

(SeaMonkey :: MailNews: Message Display, defect, P3)

defect

Tracking

(Not tracked)

VERIFIED FIXED
mozilla0.9.5

People

(Reporter: jaimejr, Assigned: naving)

References

Details

(Whiteboard: PDT+)

Attachments

(2 files)

Build ID: 2000091108 Steps: 1. Open Netscape Mail 2. Click on POP Mail Account 3. Enter Password 4. Right click on Inbox 5. Select New Folder 6. Name the New Folder in the dialogue presented (Note: New dialogue window does not have a name in the Windows title bar), then Click OK Result: No folder was created.
QA Contact: esther → huang
Scott - I think this maybe AS Desgined???
Yeah, at the moment we aren't allowing the Inbox to have subfolders. If you notice, Inbox can't be selected in the new folder dialog.
huang - let's resolve this one as later or remind, since it won't make this round.
*** Bug 59060 has been marked as a duplicate of this bug. ***
*** Bug 59944 has been marked as a duplicate of this bug. ***
*** Bug 61585 has been marked as a duplicate of this bug. ***
Adding jenm to cc: list.
QA Contact: huang → sheelar
*** Bug 61903 has been marked as a duplicate of this bug. ***
*** Bug 62054 has been marked as a duplicate of this bug. ***
*** Bug 62623 has been marked as a duplicate of this bug. ***
Has this bug been fixed? I have 2000121104 build on my win98 and could create the folder in pop account
This is a parity with 4.x issue (i.e. In 4.x I could create a sub-folder under my POP account inbox. I can't do the same in 6.x).
WTF? I created a sub-folder for the Inbox before (I can submit a screenshot if needed). Why was this functionality removed? If Mozilla isn't going to have this capability, appropriate menu items need to be disabled at appropriate times. Otherwise it's just mean to the user.
Changing platform and OS to all. I use a Mac and filed a similar bug and it was marked as a duplicate of this. The changed is justifiable since Windows users are having the same difficulties. Also adding keyword "4xp" since this feature is in Communicator 4.76.
Keywords: 4xp
OS: Windows 98 → All
Hardware: PC → All
*** Bug 65061 has been marked as a duplicate of this bug. ***
I suggest we mark this WORKSFORME, INVALID or FIXED. Expected results is now accomplished; a folder is created. Using build 2001011720, Windows98. Putterman: the issue was not if I understand correctly about making subfolders to the inbox, but rather that the folder wouldn't be created at all.
This bug is not fixed! I'm attaching a screenshot of my Mail Folders window. In the inbox, you will see two subfolders (these were part of my Communicator 4.76 profile) titled "SPARS" and "Sursound". Notice how these folders are subfolders of the inbox. I still can't create another subfolder for my inbox using build 2001011708 on Mac OS 9.1. Nominating for mozilla1.0 while I'm at it.
Keywords: mozilla1.0
Even better, this should be 0.9.
Keywords: mozilla1.0mozilla0.9
still has not changed in 0.9. is there a possible workaround (without downloading ns 4.x)? a way to manually create the files needed?
nominating for 0.9.1. Anyone think this would qualify as nscatfood?
Keywords: mozilla0.9mozilla0.9.1
It's not fixed yet in 20010703 builds. This bug is rather old, anyb. doing smth. about it ?
updating 0.9.1-->0.9.3.
This annoyed me, so I figured out a workaround (as David wanted). 1. Create a folder in the root mail folder and name it how you want it. 2. Quit Mozilla 3. go to $ACCOUNT/*.slt/Mail/$MAILACCT/ 4. make a directory called "Inbox.sbd" 5. move the "NewlyCreatedFolder" and "NewlyCreatedFolder.msf" into Inbox.sbd/ Unfortunatly, you can't make new folders anywhere within the Inbox tree.
If Ventifus' fix doesn't allow for folders to be subfolders of the inbox, as I interpret it to be, then it is not an ideal workaround. If the screenshot attached to this bug can't be duplicated with those lines of code, we're still where we started. Besides, can us non-programming savvy types actually make this change?
Ventifus' workaround doesn't actually involve any coding. You create the folder anywhere in mozilla mail, exit mozilla, then basically move the new folder's files to the 'Mail\your_account\Inbox.sbd\' folder (on windows anyway). Restart mozilla and the folder should be moved to under Inbox. My imported pop mail from 4.x has many Inbox subfolders and it works perfectly fine. I can't create new folders directly under Inbox, but i've had no problems creating subfolders of already existing subfolders in mozilla. It looks like it's just <a href="http://lxr.mozilla.org/seamonkey/source/mailnews/base/resources/content/msgFolderPickerOverlay.xul#55">blocked </a> because some imap servers can't handle it. I'm guessing a real fix would involve testing this somehow (or at least testing to see if it's pop3).
i found a workaround for WinNT, i dont know if it works all the time * this should be done before opening the mail reader 1. go to the directory where the mail is stored usually under C:\WINNT\Profiles\USERNAME\Application Data\Mozilla\Users50\USERNAME\XXX\Mail where USERNAME is your login name, XXX is an auto-generated sequence of characters 2. copy the FILE and FILE.msf into Inbox.sbd 3. when you open the mail reader you already have a subfolder under Inbox but i think making a subfolder under Inbox should be supported
Using Mozilla 0.9.3 on OS 9.1, I cannot create a folder in my inbox directly (inbox is not an option as the folder's destination in the new folder dialog). Yet I can create the folder, and drag and drop it onto my inbox within Mozilla mail, and it goes there! Amazing! I suppose the only question now is do the programmers want to make the dialog such that the folder goes right into the inbox (that is, the folder can be a subfolder of the inbox within the dialog for creating a new folder), or does this drag and drop solution suffice?
*** Bug 84889 has been marked as a duplicate of this bug. ***
*** Bug 100624 has been marked as a duplicate of this bug. ***
Looks like we are getting some dupes of this. Nominating for nsbranch.
Keywords: nsbranch
*** Bug 100914 has been marked as a duplicate of this bug. ***
Mscott - Hope this is making your radar. There are a lot of dupes on this bugs ... increasing incoming rate.
--> MScott, since Putterman is on vacation
hey naving, can you take a look at this?
Assignee: putterman → naving
Status: NEW → ASSIGNED
Attached patch proposed fixSplinter Review
Imap and nntp override the base implementation of GetCanCreateSubfolders. local falls onto base and we should allow inbox to have subfolders. cc bienvenu for review.
Keywords: nsbranchnsbranch+
Navin - Given the number of dupes, we might want to take this one. Pls get r/sr= ASAP.
r=bienvenu
Comment on attachment 50591 [details] [diff] [review] proposed fix sr=mscott Let's get it into the trunk for baking in tomorrow's builds. Then I'll take it to PDT on Tuesday. Hey who was that masked man nsBranch+ my groups bugs!! =)
Attachment #50591 - Flags: superreview+
fixed on trunk
adding to my tracking bug. I'll take it to PDT tomorrow once QA has verified it on the trunk.
Blocks: 99508
Target Milestone: --- → mozilla0.9.5
I will test this tomorrow with the turnk build. I will update the bug when I have completed it on all three platforms.
We want this one, if it looks good on the trunk.
Whiteboard: PDT
Navin, I downloaded today's trunk build to test inbox subfolder creation. We have the turbo turned on by default. Here are the list of tests cases that I did: Created subfolders to inbox( level 1, level 2, level 3, level 4)-OK renamed a subfolders-OK Copied and moved messages to these subfolders from inbox via D&D, message menut item-OK Deleted a message in a subfolder-OK Used context menu to compact that single folder-OK Then I deleted several messages again from inbox, and inbox subfolders. I have the pref to compact when the size limit exceeds 10kb. I know I deleted large messages. I exit app and launched again. But it did not prompt me with a dlg to compact folders at all. I tried a few times no luck. Then I disabled the turbo mode from the prefs. Exit and launched the application again. Then I was prompted with dlg to compact folders. But I noticed that only one subfolder that I created was seen under inbox and level 2 to 4 folders were not to be seen in the folder pane. I still see them where the profile files are. The compaction went through but those other subfolders are not seen as well as the messages in them seems to appear as gone from the 3 pane.
Talking to Navin on AIM. Looks like this has nothing to do with compaction. This is to make sure that a subfolder can be created under inbox. And yes we can create a subfolder under inbox. But I have stated the results as to what I did see with the turbo turned on and as to what happens when it is switched off. I will log a seperate bug for that issue. Still need to verify subfolder creation on other two platforms. I will update the bug as soon as I do so. So far subfolder creation for inbox on win98-2001-09-25-05 has worked.
Verified on trunk builds. Can create a sub folder for pop mail inbox 2001-09-25-05 win98 2001-09-25-06 linux RH 6.2 2001-09-25-04 mac 9.1
check it in - PDT+
Whiteboard: PDT → PDT+
fix checked in.
Status: ASSIGNED → RESOLVED
Closed: 24 years ago
Resolution: --- → FIXED
verified that you can create a subfolder to inbox. For example: Inbox ----Folder1 Above example works fine. verified on the following branch builds: 2001-09-26-05 win98, mac(9.1), linux Since this has been already verified on trunk marking this bug as verified.
Status: RESOLVED → VERIFIED
Keywords: vtrunk
removing vtrunk keyword
Keywords: vtrunk
Also checked it to see what the behavior is when migrating a pop account from 4.x to 6.x which has subfolders to inbox. We correctly migrate these subfolders as subfolders of inbox other than putting them at the account level.
Product: Browser → Seamonkey
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