58259 - JRE load failure renders browser unusable for RH 6.0 users

Status: VERIFIED INVALID

(SeaMonkey :: Installer, defect, P3)

Description

[Ninoschka Baca]

Branch build 2000-10-27-08MN6: Linux 6.0 (KDE)

Overview: Perform a Custom install. At the end of the installation it tries to
auto launch but fails. The console displays:

*** Registering sample JS components
There was an error trying to initialize the HPI library.
Please check your installation, HotSpot does not work correctly
when installed in the JDK 1.2 Linux Production Release, or
with any JDK 1.1.x release.
Could not startup JVM properly!
java_vm process: could not start Java VM
INTERNAL ERROR on Browser End: Could not read ack from browser
System error?:: Resource temporarily unavailable

- Tried restarting but the same error appears.

Comment 1

[Ninoschka Baca]

Marking "rtm" since this is a basic function that should work.

Comment 2

[Sean Su]

what options in the custom dialogs did you select?

Comment 3

[shrirang khanzode]

cc:lchiang. This problem is not happening on all linux boxes. I checked on her 
box, it has a KDE UI. Mine has Gnome(works fine for me). Custom install with 
whatever comes selected by default is showing this problem on nbaca's machine. 
Manually deleting the java plugin from the plugins folder allows the browser to 
launch otherwise this error is blocking user from launching the build.

Comment 4

[shrirang khanzode]

cc: george, edburns

Comment 5

[lchiang]

to date, I know nbaca and laurel having this problem.  I haven't heard about
this from anyone else so I'm not sure how widespread this is.

Comment 6

[Daniel Veditz [:dveditz]]

Samir: need you to investigate this. Does the Linux installer attemp to copy the
wrong (old) plugin files?

Comment 7

[Samir Gehani]

Dan,
Nope the installer doesn't copy files from anywhere (like we do on Win32); it 
merely installs the JRE bits and makes a symlink to the real 
libjavaplugin_oji.so in the root of the plugins folder.

This is on my investigation queue.  Will pay the cited mail QA folks a visit.

Comment 8

[Samir Gehani]

Problem idenitified.  Users running a RedHat 6.0 distribution of Linux (kernel
rev ~2.2.5-22) cannot launch the browser successfully if they have Java 2
installed because when loading libjvm.so the browser process exits (at plugin
load time after autoreg'ing when the browser is coming up).

This prevents RH 6.0 users form running Netscape 6/mozilla if they Java 2 installed.

However, this works fine with a RH 6.1 distribution (kernel rev ~2.2.12-xx).
Also, if RH 6.0 users remove the plugins/java2 directory entirely then they can
start the browser successfully.

Pavlov, Akkana, McAfee,
What minimum version of glibc needs to be present?  Also, do we support RH 6.0
users as the minimum or RH 6.1?  I will attach the console output that
incriminates libjvm.so loading to provide more context for the latter questions.

Comment 9

[Samir Gehani]

Attachment: Console output incriminating libjvm.so.

Comment 10

[Akkana Peck]

RH 6.0 is pretty old now.  We should probably just say we require redhat 6.1,
then hope someone finds a workaround (does it work to uninstall kaffe or install
a later version?) which we can release note for people on 6.0 who don't want to
upgrade.

Comment 11

[Chris McAfee]

this happens for me too, I am running rh6.0 at work.
Agree with Akkana, we should recommend at least rh6.1,
and rel-note the remove-java-plugin workaround for rh6.0
users.

Comment 12

[Chris McAfee]

oh right, installing kaffe is a better workaround.
We should list both workarounds, some users might
not be able to install to kaffe to fix this problem.

Comment 13

[lchiang]

let's get the wording for this and send to verah's release note tracking bug.  

Comment 14

[Jason Eager]

In the meantime, can we get this off the rtm radar?

Comment 15

[Daniel Veditz [:dveditz]]

[rtm-] there's nothing we can do in Netscape 6 to fix this, we'll just have to 
relnote the workarounds (upgrade your kernel or install kaffe instead)

Comment 16

[edburns]

I concur with mcaffee.  Marking WONTFIX.

Comment 17

[lchiang]

shrir - can you get this into the release notes tracking bug?

Comment 18

[shrirang khanzode]

sure..

Comment 19

[Grace Bush]

installed on RH 6.1 successfully

Comment 20

[mozbug1]

I'm using a system that started as a rh6.0 system but has been upgraded along
the way.
[jks@d1 ~] java -version
java version "1.2.2"
Classic VM (build Linux_JDK_1.2.2_FCS, native threads, sunwjit)

I am currently running the 2.4.0 kernel.

Trying to start mozilla .7 results in:

[jks@d1 /usr/local/mozilla0.7] ./mozilla
./run-mozilla.sh ./mozilla-bin
MOZILLA_FIVE_HOME=/usr/local/mozilla0.7
  LD_LIBRARY_PATH=/usr/local/mozilla0.7:/usr/local/pgsql/lib
     LIBRARY_PATH=/usr/local/mozilla0.7:/usr/local/mozilla0.7/components
       SHLIB_PATH=/usr/local/mozilla0.7
          LIBPATH=/usr/local/mozilla0.7
       ADDON_PATH=/usr/local/mozilla0.7
      MOZ_PROGRAM=./mozilla-bin
      MOZ_TOOLKIT=
        moz_debug=0
     moz_debugger=
Registering plugin 0 for: "*","All types",".*"

...and then it just freezes, not eating up cpu but just sitting there.  No
window pops up.

If upgrading the kernel won't work, what will?  What is so special about rh6.0
that breaks mozilla?

Comment 21

[colin.ford]

I've have upgraded to RedHat 6.2 but the JRE still crashes on startup with
a shmget error?

Comment 22

[edburns]

Please ensure that your mozilla was ./configure'd --disable-debug and built 
with that configuration.  Furthermore, if you have 0.7 you have to do this:

  * To get 0.7 to work with Java on Unix, apply patch from 62489.

Then please re-test.

I'm marking invalid, please reopen if, when you do the above steps, the problem 
persists.

Comment 23

[Grace Bush]

vfy invalid

Comment 24

[[e-mail]]

Could this be related to 67005, since when I got that error I was running Red 
Hat 6.0 with an updated kernel?  (The error I got was different, but I had used 
a different Java version.)

Comment 25

[Jeremy Hough]

Upgrading glibc to 2.1.3 appears to resolve the problem

Comment 26

[valette]

Note that this is also true on debian woody (testing). This wasn't true for the
0.9.2 version. Also, it does no more read jpeg images...

Comment 27

[warren crossing]

i had a very similar issue on redhat 6.2 - checked and manually installed the
plugin link - still no luck. 

then i added /usr/local/mozilla to the PATH and java now loads and browser no
more crashes =)

can any confirm this is still active