689440 - Thunderbird Help is now Firefox Help in some locales

Status: RESOLVED WORKSFORME

(support.mozillamessaging.com Graveyard :: General, defect)

Description

[Kohei Yoshino [:kohei]]

This was reported to our webmaster alias.

Some locales showing the default English content and at least the Japanese locale are now labelled as Firefox Help.

http://support.mozillamessaging.com/ja/home
http://support.mozillamessaging.com/ak/home

Comment 1

[Terry R.]

Might be all sites directing to Firefox sites.  It is also occurring in the US site:
http://support.mozillamessaging.com/en-US/home

In the top menu, clicking "Support", Thunderbird support, directs to a Firefox page.

Comment 2

[Andrei Hajdukewycz [:sancus]]

that's a rewrite bug and has nothing to do with this bug.

Comment 3

[Andrei Hajdukewycz [:sancus]]

This was always the case and it's because we elected to only fix a limited set of locales due to how much of a pain our current method is. I'm working on a better method of localization here.

Comment 4

[Kohei Yoshino [:kohei]]

This is now 5 month old. What's going on here?

Comment 5

[yassan]

Please set, Duplicate bug 757019.

Comment 7

[Andrei Hajdukewycz [:sancus]]

This may we a WONTFIX, we're going to shut down support.mozillamessaging.com and move to support.mozilla.org -- if this is going to happen on schedule before the end of the year then I won't fix this.

If for some reason there is going to be a long delay in that move, then I may fix it.

Comment 8

[dynamis (Tomoya ASAI)]

More than a year have passed but support.mozillamessaging.com still exists and plan to move to support.mozilla.org is not clear.

Any update about this?

Comment 9

[Kohei Yoshino [:kohei]]

The issue is gone as support.mozillamessaging.com has been migrated to
https://support.mozilla.org/ja/products/thunderbird