Closed Bug 69151 Opened 24 years ago Closed 23 years ago

Shouldn't delete marked messages immediately when FIRST launch to mail with "Mark as deleted" mode.

Categories

(MailNews Core :: Networking: IMAP, defect)

Product:
MailNews Core
Component:
Networking: IMAP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
VERIFIED FIXED
Milestone:
mozilla0.9.4

People

(Reporter: huang, Assigned: naving)

References

Details

(Keywords: dataloss, Whiteboard: [nsbeta1+]) 

Used 02-16-09-Mtrunk build

Shouldn't delete marked messages immediately when launch FIRST TIME to IMAP mail 
with "Clean up ('Expunge') Inbox on Exit" & "Mark as deleted" mode setup

1) create an IMAP account with "Clean up ('Expunge') Inbox on Exit" & "Mark as 
deleted" mode setup
2) Launch mail
3) Delete messages from the Inbox
4) Actual Results: The marked messages as delete will be removed/deleted 
immediately

Expected Results: Shouldn't removed those marked deleted messages 
immediately....should remove those marked messages from next launching.

* Additional info: Problem is only occurrring on the FIRST TIME launch mail. 
After the second time launch will perform as normal.
CCing naving & QA assign to me.
QA Contact: esther → huang
*** Bug 69757 has been marked as a duplicate of this bug. ***
If only use "Marked as deleted" mode without check "Clean up ('Expunge') Inbox 
on Exit" option, the marked deleted messages are also disappear immediately and 
after open the app again, those marked as deleted messages are disappear which 
is not correct ( It seems no matter I check or non-check "Clean up ('Expunge') 
Inbox on Exit" option, all the marked as deleted messages are disappear...)
Blocks: 69757
Nominating nsbeta1 since many users encounter this problem for the current 
build. And this is basic Mark as delete mode functionality.
Keywords: nsbeta1
marking nsbeta1-
Keywords: nsbeta1 → nsbeta1-
Target Milestone: --- → Future
Any word on this issue? It's really annoying to autoexpunge a user's mail on
launch of the app, ESPECIALLY in the case where "Expunge on exit" is NOT set.
We're basically arbitrarily deleting mail!

Verified in Linux as well as PC, marking All/All
Severity: normal → critical
Keywords: nsbeta1- → 4xp, correctness, dataloss, nsbeta1
OS: Windows NT → All
Hardware: PC → All
moving to 0.9.3
Whiteboard: [nsbeta1+]
Target Milestone: Future → mozilla0.9.3
*** Bug 90410 has been marked as a duplicate of this bug. ***
Summary: Shouldn't delete marked messages immediately when FIRST launch to mail with "Clean up ('Expunge') Inbox on Exit" & "Mark as deleted" mode setup → Shouldn't delete marked messages immediately when FIRST launch to mail with "Mark as deleted" mode.
Please Note: This is occurring on both MIGRATED profile & NEW profile.
I am still thinking that this is a critical dataloss bug since users will lost
their "mark as deleted" messages from the first launch on Mojo. There is no way
to restore back the lost "marked as deleted" msgs... :-(

I am wondering to know whether we still have time to fix this bug before RTM
since many users will encounter this problem and will lost their marked as
deleted msgs from Mojo....even back to 4.7x....still no way to restore msgs
back.....those "marked as deleted" msgs will all been gone! :-(
this isn't it a pull it off the wire bug so know we won't be fixing this for rtm. 
I think it gets the default move to trash mode; so the user should be 
able to see the message in the trash folder. It doesn't do any expunge!!

But, When you use marked as deleted mode, the trash folder shouldn't be availabe 
from the folder pane, it will be treat as normal folder... 
well that is another bug....

I think there should be no dataloss here. 
moving to 0.9.4
Target Milestone: mozilla0.9.3 → mozilla0.9.4
There most certainly IS Dataloss.

When you login to any INBOX (or other IMAP folder), the first thing that one
sees in the status bar is that the app is "Compacting Folder", or, in essence,
issuing the expunge command to the server, which causes the IMAP server to
delete any messages marked with the "deleted" flag in the folder.

There's no way this is proper operation. Nowhere do we indicate that we delete
on folder OPEN. Further, it's inproper operation of the mailer anyhow,
*especially* since the app will do this even if you tell it to *never*
automatically delete messages from a folder!
Blocks: 61816
No longer blocks: 69757
Hey Naving, you interested in taking a look at this? I'm not going to be fixing
many mailnews bugs for 9.4. Let me know if you don't want it.
Assignee: mscott → naving
Nominating nsBranch since this is data loss for IMAP Mark as deleted mode.
Keywords: nsBranch
fixed as result of fixing bug 94660
Status: NEW → RESOLVED
Closed: 23 years ago
Resolution: --- → FIXED
Verified on all the platforms: 
Linux 09-14-04-0.9.4
WinNT 09-14-05-0.9.4
Mac 09-14-08-0.9.4
Verified on both new & migrated profiles with two mode:
"Mark as deleted" mode - Pass
"Clean up ('Expunge') Inbox on Exit" & "Mark as deleted" mode - Pass
Status: RESOLVED → VERIFIED
*** Bug 94462 has been marked as a duplicate of this bug. ***
Product: MailNews → Core
Product: Core → MailNews Core
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