97531 - United.com (and other sites) hangs from a data search

Status: VERIFIED DUPLICATE of bug 59083

(Tech Evangelism Graveyard :: English US, defect)

Description

[David Epstein]

Reproduced on WinNT NS6.1 branch 20010828 build, also on mfcEmbed. Will add
other urls that cause similar problems when found. 
1. Go to http://www.united.com.
2. Click on "Flight Status" under Travel Support
Result: Get "Please Wait while ..." msg. Continually
Expected: Like IE5.5, return Flight Status screen within a couple of seconds.
Note: There's another problem. Click any of the "Check" buttons on the home
page. In IE, there are data validation msgs returned. In 6.1, it just goes to
the "Please Wait while".

Comment 1

[David Epstein]

per WRMB, using topEmbed keyword.

Comment 2

[David Epstein]

This also hangs: 
1. Go to http://www.haleindianrivergroves.com/
2. Click on My Account, upper right corner of screen.
3. In "Existing Member Login", press "Click Here" next to "Forget Password".
4. Enter in any email address.
5. Press "Submit Request".
Result: Hangs, displays "Object Moved" msg. "HTTP/1.1. 302 Object Moved
Location: ... " . If you click on "Document may be found here", it hangs on acct
login form (see status bar msg).
Note: In IE, it simply returns to "Existing Member Login".

Comment 3

[David Epstein]

Here's another case:
1. Go to http://www.launch.com
2. Place cursor over "Internet Radio".
3. Select Browse stations.
4. Click on any of the Fan stations and press Listen.
Result: Get "Connecting to launch.com" status msg. Depending on the site
selected, will also kick in "connecting to dclk.com". Some sites open Mozilla
window with "LAUNCHCast".
Expected: Get the Windows Media Player wizard. IE5.5 does this and configures setup.

Comment 4

[Claudius Gayle]

this has nothing to do with the browser's search functionality. A haphazard
guess  would be to start with form submission, networking, or even plugins based
on the last comment?

Comment 5

[David Epstein]

changing Component to form submission. Please change if this isn't the
appropriate area.

Comment 6

[matt]

forms

Comment 7

[Kevin McCluskey (gone)]

Eric, could you take a look at this? Rod is pretty overloaded.

Comment 8

[kinmoz]

I'll take this one.

Comment 9

[kinmoz]

In the case of http://www.united.com, when you look up the status of a flight,
it redirects you to www.itn.net which serves up a page that has the following JS
in it which prevents us from hiding the DIV continaing the wait message. In
short ... it's an evangelism problem.


<script language="JavaScript">
if((parseInt(navigator.appVersion) == 5) && (navigator.appName== "Netscape")){
        document.write("");
 } else {
document.write("<img src=\"" + "/" +"gif/clear.gif\""+" width=1 height=1"+" onLo
ad=\"hideWaitMsg()\">");
}
</script>


David, can we open different bugs up for the 2 different sites/URLS you
mentioned in this bug:

    http://www.haleindianrivergroves.com/
    http://www.launch.com

I'll look into the problems, but we really should give each site their own bug
since they can be different problems.

Cc'ing [e-mail], but still holding onto the bug until new bugs are
opened for the urls mentioned above.

Comment 10

[kinmoz]

Handing this bug over to bclary for evangelism of the www.united.com site.

NOTE: I couldn't reproduce the problems that David was seeing on:

    http://www.haleindianrivergroves.com/
    http://www.launch.com

David, if you are still seeing problems with these sites, file different bugs.

Comment 11

[Bob Clary [:bc] (inactive)]

block bug 59083 to show related issues

*** This bug has been marked as a duplicate of 59083 ***

Comment 12

[David Epstein]

Can't reproduce the hangs at either of the other sites (using either the 0.9.4
mozilla branch or 9/30 nightly build). But there is a display problem at
http://www.haleindianrivergroves.com/ and the plugin problem at launch.com still
remains. Will submit other bugs as needed.

Comment 13

[David Epstein]

.