Bugzilla

(In reply to Bryce Seager van Dyk (:bryce) from comment #34)
> (In reply to Selim Şumlu from comment #33)
> > (In reply to Bryce Seager van Dyk (:bryce) from comment #32)
> > > I'm in ongoing discussions with Widevine to see how we can best diagnose what's going on here. Nothing to action yet, but I'll be sure to comment once they have suggestions.
> > > 
> > > In the meantime, could those encountering the issue test if disabling hardware acceleration in Firefox helps with the issue? To do so:
> > > - Navigate to Options menu
> > > - In the general tab, scroll down to the Performance heading
> > > - Uncheck "Use recommended performance settings"
> > > - Uncheck "Use hardware acceleration when available"
> > 
> > I was able to reproduce a crash just after disabling hardware acceleration.
> 
> Thanks for checking that. I missed adding a restart Firefox step in my original instructions (I'll got an amend them). If you didn't already, could you try again with a restart following the toggling?

I wasn't able to reproduce after a restart but since it happens semi-randomly on my PC, so it might just be pure luck. I'll try again from time to time.

(In reply to Bryce Seager van Dyk (:bryce) from comment #34)
> (In reply to Selim Şumlu from comment #33)
> > (In reply to Bryce Seager van Dyk (:bryce) from comment #32)
> > > I'm in ongoing discussions with Widevine to see how we can best diagnose what's going on here. Nothing to action yet, but I'll be sure to comment once they have suggestions.
> > > 
> > > In the meantime, could those encountering the issue test if disabling hardware acceleration in Firefox helps with the issue? To do so:
> > > - Navigate to Options menu
> > > - In the general tab, scroll down to the Performance heading
> > > - Uncheck "Use recommended performance settings"
> > > - Uncheck "Use hardware acceleration when available"
> > 
> > I was able to reproduce a crash just after disabling hardware acceleration.
> 
> Thanks for checking that. I missed adding a restart Firefox step in my original instructions (I'll got an amend them). If you didn't already, could you try again with a restart following the toggling?

I wasn't able to reproduce after a restart but since it happens semi-randomly on my PC, it might just be pure luck. I'll try again from time to time.