(In reply to Dave Townsend [:mossop] from comment #2) > Do you know what this might be Nick? Appears to be showing up whenever Windows boots. There are two situations that I know of that can cause this, both unusual: 1. The background task profile directory (in `Background Tasks Profiles/`) has been deleted entirely. 2. The background task profile has been downgraded (see https://bugzilla.mozilla.org/show_bug.cgi?id=1792756). This is almost certainly for the background update task. OP, are either of those possible? You should be able to fix this by finding your default browsing profile, like: ``` C:\Users\<user>\AppData\Mozilla\Firefox\Profiles\foofoo.default ``` going up once or twice in the directory hierarchy, looking for `Background Tasks Profiles, and finding a profile like ```` C:\Users\<user>\AppData\Mozilla\Firefox\Background Tasks Profiles\foofoo.MozillaBackgroundTask-<hash>-backgroundupdate ``` Remove the *contents* of that directory (but not the directory itself). Let me know if that helps!
Bug 1801636 Comment 3 Edit History
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(In reply to Dave Townsend [:mossop] from comment #2) > Do you know what this might be Nick? Appears to be showing up whenever Windows boots. There are two situations that I know of that can cause this, both unusual: 1. The background task profile directory (in `Background Tasks Profiles/`) has been deleted entirely. 2. The background task profile has been downgraded (see https://bugzilla.mozilla.org/show_bug.cgi?id=1792756). This is almost certainly for the background update task. OP, are either of those possible? You should be able to fix this by finding your default browsing profile, like: ``` C:\Users\<user>\AppData\Mozilla\Firefox\Profiles\foofoo.default ``` going up once or twice in the directory hierarchy, looking for `Background Tasks Profiles`, and finding a profile like ```` C:\Users\<user>\AppData\Mozilla\Firefox\Background Tasks Profiles\foofoo.MozillaBackgroundTask-<hash>-backgroundupdate ``` Remove the *contents* of that directory (but not the directory itself). Let me know if that helps!
(In reply to Dave Townsend [:mossop] from comment #2) > Do you know what this might be Nick? Appears to be showing up whenever Windows boots. There are two situations that I know of that can cause this, both unusual: 1. The background task profile directory (in `Background Tasks Profiles/`) has been deleted entirely. 2. The background task profile has been downgraded (see https://bugzilla.mozilla.org/show_bug.cgi?id=1792756). This is almost certainly for the background update task. OP, are either of those possible? You should be able to fix this by finding your default browsing profile, like: ``` C:\Users\<user>\AppData\Mozilla\Firefox\Profiles\foofoo.default ``` going up once or twice in the directory hierarchy, looking for `Background Tasks Profiles`, and finding a profile like ```` C:\Users\<user>\AppData\Mozilla\Firefox\Background Tasks Profiles\foofoo.MozillaBackgroundTask-<hash>-backgroundupdate ``` Remove the *contents* of that directory (but not the directory itself). Let me know if that helps!
(In reply to Dave Townsend [:mossop] from comment #2) > Do you know what this might be Nick? Appears to be showing up whenever Windows boots. There are two situations that I know of that can cause this, both unusual: 1. The background task profile directory (in `Background Tasks Profiles/`) has been deleted entirely. 2. The background task profile has been downgraded (see https://bugzilla.mozilla.org/show_bug.cgi?id=1792756). This is almost certainly for the background update task. OP, are either of those possible? You should be able to fix this by finding your default browsing profile, like: ``` C:\Users\<user>\AppData\Mozilla\Firefox\Profiles\foofoo.default ``` going up once or twice in the directory hierarchy, looking for `Background Tasks Profiles`, and finding a profile like ``` C:\Users\<user>\AppData\Mozilla\Firefox\Background Tasks Profiles\foofoo.MozillaBackgroundTask-<hash>-backgroundupdate ``` Remove the *contents* of that directory (but not the directory itself). Let me know if that helps!