Bug 1866397 Comment 1 Edit History

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>The problem is, whenever I create a virtual folder it always appears BELOW the regular folders - and I'd like them to appear ABOVE them (right underneath "Trash", in a folder I've created called "aaa Virtual folders").

When you create a virtual save search as a folder, you need to save it as a subfolder of '000 aa Virtual Folders' at time of creating. Then you do not need to drag anything around.

I ran a test:
I've just created a 'Saved Search' folder in Local Folders as a top level folder to contain any virtual saved search as folder.
I then created two saved search folders and deliberately did not choose to save them as a subfolder of 'Saved Search' folder at time of creating - normally I would save then as a subfolder of desired folder at time of creating.
I then used drag and drop to grab the virtual saved search folder and hover over 'Saved Search' where I released them and both are now in the desired folder.
So I have no problem doing this in 'Local Folders' mail account.

However, the image you supplied is lacking some info.
The folder pane scrollbar looks very different from normal - it's very thin and is shown at the top so implying the top of your Folder Pane starts  with 'Templates' when I would have expected name of account at the top followed by Inbox, then Drafts and then 'Templates'.

Can you explain why account name and Inbox are missing when scrollbar is shows it's at the top?

What set up you are using.
View > Folders > ?

Do you use Imap or Pop accounts or a mix of both?
If all pop - are they all set up as deferred accounts - Global Inbox (Local Folders) ?

Are you using any addons?
If yes, what are using?

Start Thunderbird in 'Troubleshoot Mode'
Help > 'Troubleshoot Mode'
Click on 'Restart' and choose 'Continue in Troubleshoot mode'

Now try to use drag and drop, or right click and use 'Move to' and select '000 aa Virtual Folders'

Report on results and offer info.
>The problem is, whenever I create a virtual folder it always appears BELOW the regular folders - and I'd like them to appear ABOVE them (right underneath "Trash", in a folder I've created called "aaa Virtual folders").

When you create a virtual save search as a folder, you need to save it as a subfolder of '000 aa Virtual Folders' at time of creating. Then you do not need to drag anything around.

I ran a test:
I've just created a 'Saved Search' folder in Local Folders as a top level folder to contain any virtual saved search as folder.
I then created two saved search folders and deliberately did not choose to save them as a subfolder of 'Saved Search' folder at time of creating - normally I would save then as a subfolder of desired folder at time of creating.
I then used drag and drop to grab the virtual saved search folder and hover over 'Saved Search' where I released them and both are now in the desired folder.
So I have no problem doing this in 'Local Folders' mail account.

However, the image you supplied is lacking some info.
The folder pane scrollbar looks very different from normal - it's very thin and is shown at the top so implying the top of your Folder Pane starts  with 'Templates' when I would have expected name of account at the top followed by Inbox, then Drafts and then 'Templates'.

Can you explain why account name and Inbox are missing when scrollbar is shows it's at the top?

What set up you are using.
View > Folders > ?

Do you use Imap or Pop accounts or a mix of both?
If all pop - are they all set up as deferred accounts - Global Inbox (Local Folders) ?

Are you using any addons?
If yes, what are using?

Thunderbird - where did you get this download?
Was it from here: https://www.thunderbird.net/en-US/thunderbird/all/
Did you get an upgrade from 102* to 115* 


Start Thunderbird in 'Troubleshoot Mode'
Help > 'Troubleshoot Mode'
Click on 'Restart' and choose 'Continue in Troubleshoot mode'

Now try to use drag and drop, or right click and use 'Move to' and select '000 aa Virtual Folders'

Report on results and offer info.

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