Bug 1918999 Comment 0 Edit History

Note: The actual edited comment in the bug view page will always show the original commenter’s name and original timestamp.

Original comment by
on 
**Found in**
* 131.0b6

**Affected versions**
* 132.0a1 (2024-09-12)
* 131.0b6





    


**Tested platforms**
* Affected platforms: Windows 11, Windows 10
* Unaffected platforms:macOS 12





**Steps to reproduce**
1. Open https://www.hulu.com/watch/2a2a3219-926d-44cc-9034-cbc35cc8b9fa 


**Expected result**
* Video works.

**Actual result**
* Nothing happens, video remains black.




**Regression range**
* Unfortunately I cannot perform a regression range because the wide wine plugin is crashing on older builds and due to bug 1912449. I can also reproduce the issue with Firefox 131.0b1. The issue is not reproducible with Firefox 115..15.0esr (Widewine version 
Version 4.10.2710.0) 128.3.0esr (Widewine Version 4.10.2710.0) or 130.0 (Widewine Version 4.10.2830.0).

**Additional notes**
* Attached a screenshot.
* We reproduced this on one Windows 10x64 machine and three Windows 11 machines. On other Windows 10 machines, the issue does not reproduce.
* S2 because we don’t know how many machines can be affected.
Revision 1 by
on 
**Found in**
* 131.0b6

**Affected versions**
* 132.0a1 (2024-09-15)
* 131.0b6





    


**Tested platforms**
* Affected platforms: Windows 11, Windows 10
* Unaffected platforms:macOS 12





**Steps to reproduce**
1. Open https://www.hulu.com/watch/2a2a3219-926d-44cc-9034-cbc35cc8b9fa 


**Expected result**
* Video works.

**Actual result**
* Nothing happens, video remains black.




**Regression range**
* Unfortunately I cannot perform a regression range because the wide wine plugin is crashing on older builds and due to bug 1912449. I can also reproduce the issue with Firefox 131.0b1. The issue is not reproducible with Firefox 115..15.0esr (Widewine version 
Version 4.10.2710.0) 128.3.0esr (Widewine Version 4.10.2710.0) or 130.0 (Widewine Version 4.10.2830.0).

**Additional notes**
* Attached a screenshot.
* We reproduced this on one Windows 10x64 machine and three Windows 11 machines. On other Windows 10 machines, the issue does not reproduce.
* S2 because we don’t know how many machines can be affected.
Revision 2 by
on 
**Found in**
* 131.0b6

**Affected versions**
* 132.0a1 (2024-09-15)
* 131.0b6





    


**Tested platforms**
* Affected platforms: Windows 11, Windows 10
* Unaffected platforms:macOS 12





**Steps to reproduce**
1. Open https://www.hulu.com/watch/2a2a3219-926d-44cc-9034-cbc35cc8b9fa 


**Expected result**
* Video works.

**Actual result**
* Nothing happens, video remains black.




**Regression range**
* Unfortunately I cannot perform a regression range because the wide wine plugin is crashing on older builds and due to bug 1912449. I can also reproduce the issue with Firefox 131.0b1. The issue is not reproducible with Firefox 115..15.0esr (Widewine version 
Version 4.10.2710.0) 128.3.0esr (Widewine Version 4.10.2710.0) or 130.0 (Widewine Version 4.10.2830.0).

**Additional notes**
* Attached a screenshot.
* We reproduced this on one Windows 10x64 machine and three Windows 11 machines. On other Windows 10 machines, the issue does not reproduce.
* Some videos like https://www.hulu.com/watch/951fded4-39d9-4bf3-be34-afe8fc33091e works.
* S2 because we don’t know how many machines can be affected.
Revision 3 by
on 
**Found in**
* 131.0b6

**Affected versions**
* 132.0a1 (2024-09-15)
* 131.0b6





    


**Tested platforms**
* Affected platforms: Windows 11, Windows 10
* Unaffected platforms:macOS 12





**Steps to reproduce**
1. Open https://www.hulu.com/watch/2a2a3219-926d-44cc-9034-cbc35cc8b9fa (Tell Me Lies- S1 E1 - Lightning Strikes)


**Expected result**
* Video works.

**Actual result**
* Nothing happens, video remains black.




**Regression range**
* Unfortunately I cannot perform a regression range because the wide wine plugin is crashing on older builds and due to bug 1912449. I can also reproduce the issue with Firefox 131.0b1. The issue is not reproducible with Firefox 115..15.0esr (Widewine version 
Version 4.10.2710.0) 128.3.0esr (Widewine Version 4.10.2710.0) or 130.0 (Widewine Version 4.10.2830.0).

**Additional notes**
* Attached a screenshot.
* We reproduced this on one Windows 10x64 machine and three Windows 11 machines. On other Windows 10 machines, the issue does not reproduce.
* Some videos like https://www.hulu.com/watch/951fded4-39d9-4bf3-be34-afe8fc33091e works.
* S2 because we don’t know how many machines can be affected.
Revision 4 by
on 
**Found in**
* 131.0b6

**Affected versions**
* 132.0a1 (2024-09-15)
* 131.0b6





    


**Tested platforms**
* Affected platforms: Windows 11, Windows 10
* Unaffected platforms:macOS 12, Ubuntu 24





**Steps to reproduce**
1. Open https://www.hulu.com/watch/2a2a3219-926d-44cc-9034-cbc35cc8b9fa (Tell Me Lies- S1 E1 - Lightning Strikes)


**Expected result**
* Video works.

**Actual result**
* Nothing happens, video remains black.




**Regression range**
* Unfortunately I cannot perform a regression range because the wide wine plugin is crashing on older builds and due to bug 1912449. I can also reproduce the issue with Firefox 131.0b1. The issue is not reproducible with Firefox 115..15.0esr (Widewine version 
Version 4.10.2710.0) 128.3.0esr (Widewine Version 4.10.2710.0) or 130.0 (Widewine Version 4.10.2830.0).

**Additional notes**
* Attached a screenshot.
* We reproduced this on one Windows 10x64 machine and three Windows 11 machines. On other Windows 10 machines, the issue does not reproduce.
* Some videos like https://www.hulu.com/watch/951fded4-39d9-4bf3-be34-afe8fc33091e works.
* S2 because we don’t know how many machines can be affected.
Revision 5 by
on 
**Found in**
* 131.0b6

**Affected versions**
* 132.0a1 (2024-09-15)
* 131.0b6





    


**Tested platforms**
* Affected platforms: Windows 11, Windows 10
* Unaffected platforms:macOS 12, Ubuntu 24





**Steps to reproduce**
1. Open https://www.hulu.com/watch/2a2a3219-926d-44cc-9034-cbc35cc8b9fa (Tell Me Lies- S1 E1 - Lightning Strikes)


**Expected result**
* Video works.

**Actual result**
* Nothing happens, video remains black.




**Regression range**
* Unfortunately I cannot perform a regression range because the wide wine plugin is crashing on older builds and due to bug 1912449. I can also reproduce the issue with Firefox 131.0b1. The issue is not reproducible with Firefox 115..15.0esr (Widewine version 
Version 4.10.2710.0) 128.3.0esr (Widewine Version 4.10.2710.0) or 130.0 (Widewine Version 4.10.2830.0).

**Additional notes**
* Attached a screenshot.
* We reproduced this on one Windows 10x64 machine and three Windows 11 machines. On other Windows 10 machines, the issue does not reproduce.
* Some videos like https://www.hulu.com/watch/951fded4-39d9-4bf3-be34-afe8fc33091e works.
* S2 because we don’t know how many machines or videos are affected.
Revision 6 by
on 
**Found in**
* 131.0b6

**Affected versions**
* 132.0a1 (2024-09-15)
* 131.0b6





    


**Tested platforms**
* Affected platforms: Windows 11, Windows 10
* Unaffected platforms:macOS 12, Ubuntu 24





**Steps to reproduce**
1. Open https://www.hulu.com/watch/2a2a3219-926d-44cc-9034-cbc35cc8b9fa (Tell Me Lies- S1 E1 - Lightning Strikes)


**Expected result**
* Video works.

**Actual result**
* Nothing happens, video remains black.




**Regression range**
* Unfortunately I cannot perform a regression range because the wide wine plugin is crashing on older builds and due to bug 1912449. I can also reproduce the issue with Firefox 131.0b1. The issue is not reproducible with Firefox 115..15.0esr (Widewine version 
Version 4.10.2710.0) 128.3.0esr (Widewine Version 4.10.2710.0) or 130.0 (Widewine Version 4.10.2830.0).

**Additional notes**
* Attached a screenshot.
* We reproduced this on one Windows 10x64 machine and three Windows 11 machines. On another Windows 10 machine, the issue does not reproduce.
* Some videos like https://www.hulu.com/watch/951fded4-39d9-4bf3-be34-afe8fc33091e works.
* S2 because we don’t know how many machines or videos are affected.
Revision 7 by
on 
**Found in**
* 131.0b6

**Affected versions**
* 132.0a1 (2024-09-15)
* 131.0b6





    


**Tested platforms**
* Affected platforms: Windows 11, Windows 10
* Unaffected platforms:macOS 12, Ubuntu 24





**Steps to reproduce**
1. Open https://www.hulu.com/watch/2a2a3219-926d-44cc-9034-cbc35cc8b9fa (Tell Me Lies- S1 E1 - Lightning Strikes)


**Expected result**
* Video works.

**Actual result**
* Nothing happens, video remains black.




**Regression range**
* Unfortunately I cannot perform a regression range because the wide wine plugin is crashing on older builds and due to bug 1912449. I can also reproduce the issue with Firefox 131.0b1. The issue is not reproducible with Firefox 115..15.0esr (Widewine version 
Version 4.10.2710.0) 128.3.0esr (Widewine Version 4.10.2710.0) or 130.0 (Widewine Version 4.10.2830.0).

**Additional notes**
* Attached a screenshot.
* We reproduced this on one Windows 10x64 machine and three Windows 11 machines. On another Windows 10 machine, the issue does not reproduce.
* Some videos like https://www.hulu.com/watch/951fded4-39d9-4bf3-be34-afe8fc33091e works.
* The video from the above steps works on Chrome.
* S2 because we don’t know how many machines or videos are affected.
Revision 8 by
on 
**Found in**
* 131.0b6

**Affected versions**
* 132.0a1 (2024-09-15)
* 131.0b6





    


**Tested platforms**
* Affected platforms: Windows 11, Windows 10
* Unaffected platforms:macOS 12, Ubuntu 24





**Steps to reproduce**
1. Open https://www.hulu.com/watch/2a2a3219-926d-44cc-9034-cbc35cc8b9fa (Tell Me Lies- S1 E1 - Lightning Strikes)


**Expected result**
* Video works.

**Actual result**
* Nothing happens, video remains black.




**Regression range**
* Unfortunately I cannot perform a regression range because the wide wine plugin is crashing on older builds and due to bug 1912449. I can also reproduce the issue with Firefox 131.0b1. The issue is not reproducible with Firefox 115..15.0esr (Widewine version 
Version 4.10.2710.0) 128.3.0esr (Widewine Version 4.10.2710.0) or 130.0 (Widewine Version 4.10.2830.0).

**Additional notes**
* Attached a screenshot.
* I have also made a screen recording. Note that from the recording only the video `The Secret Romantic Guesthouse` is working (the sound ca be heared in the recording) but the playback cannot be displayed on the screen recording for some reason. The `Tell me lies` and `The Old man` series are not working ([link](https://drive.google.com/file/d/1BlXpV_noTnG1hMFxRLVvN1i2asT-wuio/view?usp=sharing)).
* We reproduced this on one Windows 10x64 machine and three Windows 11 machines. On another Windows 10 machine, the issue does not reproduce.
* Some videos like https://www.hulu.com/watch/951fded4-39d9-4bf3-be34-afe8fc33091e works.
* The video from the above steps works on Chrome.
* Note that we are using Nord VPN.
* S2 because we don’t know how many machines or videos are affected.

Back to Bug 1918999 Comment 0