> Is being enrolled in the experiment a mandatory requirement, or is it sufficient to manually enable the feature via about:config? I also have an annual subscription and am getting the same error. This is the correct - having a subscription does not give you access, your account needs to be enrolled into the experiment. > I think that the issue is somehow influenced by the fact that some of the accounts we repro this with, already have subscriptions added, and are not upgraded form the Firefox VPN happy flow. I think so too - I have a strong feeling this is related to https://bugzilla.mozilla.org/show_bug.cgi?id=1986749
Bug 1986278 Comment 7 Edit History
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> Is being enrolled in the experiment a mandatory requirement, or is it sufficient to manually enable the feature via about:config? I also have an annual subscription and am getting the same error. This is correct - having a subscription does not give you access, your account needs to be enrolled into the experiment. > I think that the issue is somehow influenced by the fact that some of the accounts we repro this with, already have subscriptions added, and are not upgraded form the Firefox VPN happy flow. I think so too - I have a strong feeling this is related to https://bugzilla.mozilla.org/show_bug.cgi?id=1986749