291130 - map image won't load in Firefox, but will load in Explorer.

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Rod Anderson]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3

As above in summary.  I live in London; love Firefox & have told everyone I know
to get it now; even as a public speaker I interject this at times.  Anyhow,
under web options images are enabled; no exception sites listed, so don't know
what to do next.  I often have to use this "streetmap" site, but it's irritating
because I have to keep going back to Explorer to read it as Firefox won't.

Reproducible: Always

Steps to Reproduce:
1. attempt loading the URL above is all that is necessary
2.
3.

Actual Results:  
Page comes up, but maps won't "paint" or appear, only the tiny logo in upper
left hand corner of each "block" of the map indicating there should be an image etc.

Expected Results:  
show the map

Comment 1

[Henrik Gemal]

no problem here with firefox
perhaps try to start in safe-mode or create a new profile to see if it's a
problem with your profile

Comment 2

[Ben Fowler]

WFM

The images have URLs like 
http://195.92.245.225/image.dll?ShowImage&image=TQ37SE12.gif&street=Y&loc2=e7

If you can load from this URL directly, you might want to check that do indeed
have Load Images enabled.

See Bug 281479 Comment 3

Comment 3

[Rod Anderson]

(In reply to comment #2)
> WFM
> 
> The images have URLs like 
> http://195.92.245.225/image.dll?ShowImage&image=TQ37SE12.gif&street=Y&loc2=e7
> 
> If you can load from this URL directly, you might want to check that do indeed
> have Load Images enabled.
> 
> See Bug 281479 Comment 3

No, this URL will not load either, and Load Images is indeed enabled...

Comment 4

[Ben Fowler]

(In reply to comment #3)
> (In reply to comment #2)
> > WFM
> > http://195.92.245.225/image.dll?ShowImage&image=TQ37SE12.gif&street=Y&loc2=e7
> No, this URL will not load either, and Load Images is indeed enabled...

I am stuck. Do you get any kind of error message? Does Page Info for either
your or my URL show anything of interest?

Comment 5

[Rod Anderson]

(In reply to comment #4)
> (In reply to comment #3)
> > (In reply to comment #2)
> > > WFM
> > > http://195.92.245.225/image.dll?ShowImage&image=TQ37SE12.gif&street=Y&loc2=e7
> > No, this URL will not load either, and Load Images is indeed enabled...
> 
> I am stuck. Do you get any kind of error message? Does Page Info for either
> your or my URL show anything of interest?

No, it's really strange; www.streetmap.co.uk comes up as a home page fine, but
type a UK postcode in it; mine for example is SE50NJ, and it shifts to the page,
reads all the background page, but the map still doesn't show.  No page
information or error message appears, so I guess I'm stuck for now.  Thanks for
trying!

Comment 6

[José Jeria]

WFM as well. The images come from antoher server, so i suspect you are blocking
them somehow.

Make sure that Tools --> Options --> Web Features --> "Load images" is checked
and "for the originating web site only" is unchecked.

Comment 7

[Rod Anderson]

(In reply to comment #6)
> WFM as well. The images come from antoher server, so i suspect you are blocking
> them somehow.
> 
> Make sure that Tools --> Options --> Web Features --> "Load images" is checked
> and "for the originating web site only" is unchecked.

Yes, thanks again, but both boxes are as you mentioned, but still the images
don't load.  Thanks anyhow.

Comment 8

[José Jeria]

What happends if you right click the area wehre the images should be, is the
"Block Image from ... " checked or not?

Comment 9

[Rod Anderson]

(In reply to comment #7)
> (In reply to comment #6)
> > WFM as well. The images come from antoher server, so i suspect you are blocking
> > them somehow.
> > 
> > Make sure that Tools --> Options --> Web Features --> "Load images" is checked
> > and "for the originating web site only" is unchecked.
> 
> Yes, thanks again, but both boxes are as you mentioned, but still the images
> don't load.  Thanks anyhow.

Cracked it.  Somehow its a setting in ZoneLabs Pro.  When I shut down ZoneLabs,
the images load fine.  However I can't locate a setting in ZoneLabs that allows
me to alter any image settings or allowances, as the Zonelab settings are set to
Medium in most cases, and no "major" restrictions are enabled.  So, no problem
in Firefox!
> 
> 

Comment 10

[José Jeria]

Good that you sorted it out. No Firefox bug then --> INVALID