401020 - file toolbar is disabled

Status: VERIFIED INCOMPLETE

(Firefox :: Toolbars and Customization, defect)

Description

[Liam K.]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9a8) Gecko/2007091216 GranParadiso/3.0a8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9a8) Gecko/2007091216 GranParadiso/3.0a8

For some reason, my file toolbar (the one with file, edit, view, etc.) is disabled. The File, Edit, and View buttons are black, but clicking does not do anything. The History, Bookmarks, Tools, and Help buttons are greyed out.

Reproducible: Sometimes

Steps to Reproduce:
1. Open Firefox 3.0a8.
Actual Results:  
The File toolbar doesn't work.

Expected Results:  
All buttons on the File toolbar should be enabled.

I'd post my list of add-ons, but I can't because of this problem...

Comment 1

[Liam K.]

Shortcuts to the file toolbar are also disabled (Ctrl+D, etc).

Comment 2

[Liam K.]

Extensions:

Adblock Filterset.G Updater 0.3.1.2
Adblock Plus 0.7.5.3
Adblock Plus: Element Hiding Helper 1.0.2
ChatZilla 0.9.78.1
Duplicate Tab 0.9.1
Fasterfox 2.0.0
Nightly Tester Tools 1.3b3
NoScript 1.1.7.2
PageStyle2Tab 0.7.4
ReloadEvery 2.0
StumbleUpon 3.06
TestGen4Web - Script It All 0.50.1.1
Update Scanner 2.0.14
Web Developer 1.1.4
WebMail Notifier 1.0.3
wikiHow Toolbar 1.1 [DISABLED]

Comment 3

[Ria Klaassen (not reading all bugmail)]

I don't see this problem tested with a new profile on Firefox 2.0.0.8 and Win XP.
Probably caused by a bad extension. Try safe-mode: http://kb.mozillazine.org/Safe_Mode_(Firefox)
If this helps try disabling them one by one until the problem disappears and update the add-ons or warn its author.

Comment 4

[Joe Smith]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9b2pre) Gecko/2007111301
Minefield/3.0b2pre

Windows XP SP2

Extensions:
DOM Inspector 1.9b2pre
Flashgot 0.6.9.7

WFM, No issues with a malfunctioning "file" menu.

Comment 5

[Lucas Malor (mail: c6kfnkn2uc AT snkmail DOT c0m)]

I think this bug can be closed as WORKSFORME.

Comment 6

[Mats Palmgren (inactive)]

No response from reporter regarding testing add-ons suggested in comment 3.

-> INCOMPLETE

Comment 7

[Liam K.]

I haven't seen this problem in a while, so I believe it had something to do with extensions.