Closed Bug 972077 Opened 10 years ago Closed 10 years ago

Unsupported mime & file type in 32 bit Firefox

Categories

(Core :: Audio/Video, defect)

Product:
Core
Component:
Audio/Video
Version:
30 Branch
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: pjpreilly, Unassigned)

References

(
URL
)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.107 Safari/537.36

Steps to reproduce:

Go to this page in 32 bit mac core duo & opening video does not work. It WORKS on Google Chrome on the 32 bit core duo.

http://www.cheltenhamlittleleague.org/

It works on 64 bit macs. Also does not work on TFF on PPC machines.


Actual results:

black box with error info.


Expected results:

video should play.......take me out to the ball game.
It works fine on Linux Mint 15 Firefox 27 on the 32 bit core duo....go figure.
URL: http://www.cheltenhamlittleleague.org/
Severity: normal → major
Version: 27 Branch → 30 Branch
This works on Safari also.
Priority: -- → P3
Thank you for your report.
It doesn't work for me both on 32/64 bit mode, FF 30.0a1(2014-02-25), Mac OS X 10.8.5.
Status: UNCONFIRMED → NEW
Component: Untriaged → Plug-ins
Ever confirmed: true
Product: Firefox → Core
This is not using plugins but a video element for me (source type "audio/wav" & "video/mp4"). It shows a placeholder saying "No video with supported format and MIME type found".

Per the docs on supported media formats [1] i assume there simply is no 3rd party decoder available.

https://developer.mozilla.org/de/docs/HTML/Supported_media_formats#MP4_H.264_%28AAC_or_MP3%29
Severity: major → normal
Component: Plug-ins → Video/Audio
Priority: P3 → --
Quicktime plugin 7.7.1 on Lion 64 works as well as QT plugin 7.6.6 on SL 64, OT 7.6.6 on SL 32 DOESN'T....go figure!
Can you be a little more specific on the actual problem?
I do only see video tag usage on the site, and not something that would be handled by plugins.
When I'm on a 64 bit macbook with the QT plugin (7.7.1 on osx 10.7.5 or 7.6.6 on osx 10.6.8) set to always activate the "take me out to the ballgame" video will play. When I set the QT plugin to never activate the video does not play(gray box on QT 7.7.1., gray box with plugin disabled on QT 7.6.6). Only QT is required on the 64 bit machines, it runs with Flip-4-mac as well as Perian disabled. It never plays on the 32 bit macbook with the QT 7.6.6 plugin set to always activate.
...& when the video is playing, Activity Monitor shows it's being played with the Nightly/Firefox QT plugin.
Website has removed the culprit video. Might as well close this bug.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → WONTFIX
Resolution: WONTFIX → WORKSFORME
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