Closed Bug 1000580 Opened 11 years ago Closed 10 years ago

[B2G][Tarako][Settings][Date & Time] Occasionally in the Date & Time settings, the 'Set Automatically" option is not present

Categories

(Firefox OS Graveyard :: Gaia::Settings, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(b2g-v1.3T affected)

RESOLVED WORKSFORME
Tracking Status
b2g-v1.3T --- affected

People

(Reporter: jcastro, Unassigned)

Details

(Whiteboard: [tarako-exploratory])

Attachments

(4 files)

Attached file Date_Time_Logcat.txt
Description: The user turned WIFI off, and restarted the DUT. User went to settings > Date & Time. User noticed the "Set Automatic" text, and Toggle switch are not present. Repro Steps: 1) Update a tarako to BuildID: 20140423014003 2) Go into settings > Turn on airplane mode 3) Restart the phone 4) Go into settings > Date & Time Actual: The "Set Automatically" text and toggle switch at not always present Expected: The option is always present. If the option cannot be used it is greyed out. 1.3t Environmental Variables: Device: tarako 1.3t MOZ BuildID: 20140423014003 Gaia: 9aa9b04049f0291b124c50e0f9c3ce0e1f547725 Gecko: 5dc3e5ec4178 Version: 28.1 Firmware Version: Sp6821a-4-18 Repro frequency: 40% See attached: Screenshot, Logcat, Firewatch
Can get it to occur briefly on buri. The text and switch draws in after the rest of the menu the first time its accessed. Possibly a different bug. Environmental Variables: Device: Buri 1.3 MOZ BuildID: 20140423024002 Gaia: fb2b8e25e8095a5db49b5eb68c74b49f180605d4 Gecko: da2500909f91 Version: 28.0 Firmware version: v1.2-device.cfg Video of Buri on v1.3 behavior: http://youtu.be/UhWeM6ISXZU
Summary: [Tarako][Settings][Date & Time] Occasionally in the Date & Time settings, the 'Set Automatically" option is not present → [B2G][Tarako][Settings][Date & Time] Occasionally in the Date & Time settings, the 'Set Automatically" option is not present
Whiteboard: [tarako-exploratory]
Attached image 2012-03-21-15-02-33.png
Can we get videos here showcasing behavior differences on 1.3 vs. 1.3T?
Keywords: qawanted
Spoke with the reporter and we found that this issue actually appears to occur 100% of the time on both Buri 1.3 and Tarako 1.3T. The 'Set automatically' setting is not present when there aren't any network connections available to retrieve the time. Once airplane mode is disabled and/or a network connection is established (whether through cellular data or WiFi), the setting appears. Therefore this looks to be by design, but having the option present and grayed out is what was expected since a user may not even know it's there in certain situations. Attached a video comparing Buri 1.3 to Tarako 1.3T, which both actually exhibit the same behavior.
Keywords: qawanted
It is as designed, when either automatic time sources are not avaliable (NITZ from GSM network or NTP from Wifi network), "Set Automatically" option will not be displayed.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → WORKSFORME
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