1001284 - When JavaScript is disabled or blocked, display a warning

Status: RESOLVED WONTFIX

(support.mozilla.org :: Knowledge Base Software, task, P2)

Description

[Gingerbread Man]

1. Set javascript.enabled to false in about:config, or block JavaScript in add-ons like NoScript or Adblock Plus.
2. Load any knowledgebase article, e.g.
https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly

There should be a prominent "JavaScript is disabled or blocked" warning at the top of the page. Visit a site like http://stackoverflow.com with JavaScript disabled to get a rough idea. This notification should link to an article like
https://support.mozilla.org/en-US/kb/javascript-settings-for-interactive-web-pages
which should be readable without JavaScript. Otherwise, people are liable to mistake Java for JavaScript.

1. JavaScript is essential to viewing knowledgebase articles. It's needed to display only the information specific to the operating system used. This is what support articles look like without JavaScript:
https://bugzilla.mozilla.org/attachment.cgi?id=8412375
2. Users with JavaScript disabled or blocked can't be expected to be aware of that, or to know how to re-enable it. See below for just a few examples:
http://forums.mozillazine.org/viewtopic.php?f=38&t=2815637
http://forums.mozillazine.org/viewtopic.php?f=38&t=2823167
http://forums.mozillazine.org/viewtopic.php?f=38&t=2777435

Comment 1

[Kadir Topal [:atopal]]

Thanks for filing the bug, Gingerbread Man!

Comment 2

[Roland Tanglao needinfo please :rolandtanglao, :mohnkuchen, :adobo, :sinigang, :roland]

we need js so setting to p2 for dev folks if/when we get them!

Comment 3

[Paul]

Closed as per https://blog.mozilla.org/sumo/2019/06/07/sumo-platform-roadmap/