1003082 - Verify/verification link broken in mails for confirming registration of a Firefox Accounts for sync if reading mail in Outlook

Status: RESOLVED FIXED

(Cloud Services :: Server: Firefox Accounts, defect, P1)

Comment 1

[Sebastian Hengst [:aryx] (needinfo me if it's about an intermittent or backout)]

Got two reports today that the verification email with the link to verify that you are the owner of the mail address you want to use for Firefox Accounts/Sync is borked in Outlook (at least 2007). The button gets converted to an image and the link is shown as http:///

Comment 2

[Ryan Kelly [:rfkelly]]

Confirmed in Outlook 2013, the link appears to be "http://" and doesn't open properly in the browser.

Comment 3

[Ryan Kelly [:rfkelly]]

Viewing the same email in thunderbird shows the correct link.

Comment 4

[Shane Tomlinson [:stomlinson]]

Adding John Gruen, he is our email wizard and may have some insight.

Comment 5

[Ryan Kelly [:rfkelly]]

The email appears to have some outlook-specific <!--[if mso]> tags around the link:

                                          <!--[if mso]>
                                          <v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="http://" style="height:40px;v-text-anchor:middle;width:300px;" arcsize="10%" stroke="f" fillcolor="#0095DD">
                                          <w:anchorlock/>
                                          <center>
                                            <![endif]-->
                                            <a href="{{{link}}}" style="text-decoration:none;font-size:20px;font-family:Helvetica;display:block;color:#FFFFFF;padding:15px !important;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;">{{t "Verify"}}</a>
                                          <!--[if mso]>
                                          </center>
                                          </v:roundrect>
                                          <![endif]-->

If I remove them then my Outlook2013 will render the link correctly, but uglily.

Comment 6

[Ryan Kelly [:rfkelly]]

Oh, I see:

 <v:roundrect ... href="http://" ...>

I guess we need to fill in the URL here as well as in the <a> tag?

Comment 7

[Shane Tomlinson [:stomlinson]]

Could the "href=://" next to "xmlns:w="urn:schemas-microsoft-com:office:word" be the problem?

Comment 8

[Ryan Kelly [:rfkelly]]

ref https://github.com/mozilla/fxa-content-server/pull/1028

Comment 9

[Ryan Kelly [:rfkelly]]

This was resolved over in https://github.com/mozilla/fxa-content-server/issues/1027