1003950 - automatically disable accounts based on the number of comments tagged as "abusive"

Status: RESOLVED FIXED

(bugzilla.mozilla.org :: Extensions, defect)

Description

[Justin Dolske [:Dolske]]

Comment tagging is fantastic. Loveitloveitloveit.

One tricky case right now is abusive comments, which are technically not spam / off-topic / etc.

I'd like to propose adding an "abusive" tag that works basically the same way as "spam". Disables the account, but also with a link to Bugzilla's etiquette.html.

Comment 1

[David Lawrence [:dkl]]

We could just reuse 'spam' for the same thing and word the disabled message as such:

This account has been automatically disabled as a result of a high number of spam or abusive comments.

Please contact the address at the end of this message if you believe this to be an error.

Please read the <a href="https://bugzilla.mozilla.org/page.cgi?id=etiquette.html">Bugzilla Etiquette Guide</a>.

Thoughts?
dkl

Comment 2

[Justin Dolske [:Dolske]]

I think it needs to be a separate word (even if the underlying implementation is the same), as they're usually quite distinct things (a certain australis spammer aside ;).

I want to make it clear that abusive comments are not tolerated, as well as head off any criticism that we're censoring comments we don't just don't like as spam.

I'd be ok with the disabled message being some shared thing (like comment 1). I might want to make it unique in the future (to tailor it more specifically to abuse), but don't need it right away.

Comment 3

[:glob ✱]

i would prefer to have separate settings for this function, as we may want to also have a different cutoff for abuse vs spam comments.

Comment 4

[:glob ✱]

Attachment: 1003950_1.patch

it took me much longer to write the disabled message than to do the code.

here's what i have right now:

This account has been automatically disabled as a result of a high number of comments tagged as abusive.<br>
<br>
All interactions on Bugzilla should follow our <a href="https://bugzilla.mozilla.org/page.cgi?id=etiquette.html">etiquette guidelines</a>.<br>
<br>
Please contact the address at the end of this message if you believe this to be an error, or if you would like your account reactivated in order to interact within our etiquette guidelines.

Comment 5

[David Lawrence [:dkl]]

Comment on attachment 8415771 [details] [diff] [review]
1003950_1.patch

Review of attachment 8415771 [details] [diff] [review]:
-----------------------------------------------------------------

r=dkl

Comment 6

[:glob ✱]

To ssh://[e-mail]/webtools/bmo/bugzilla.git
   e1aea96..54cc754  master -> master

Comment 7

[Justin Dolske [:Dolske]]

Is it expected that "abusive" comments are not being hidden (eg bug 1016605 comment 2)?

Comment 8

[:glob ✱]

(In reply to Justin Dolske [:Dolske] from comment #7)
> Is it expected that "abusive" comments are not being hidden (eg bug 1016605
> comment 2)?

opps, that's a simple configuration fix.  sorted.