1005122 - larojadeportes.cl sends desktop site to Firefox OS

Status: RESOLVED FIXED

(Web Compatibility :: Site Reports, defect)

Description

[Hallvord R. M. Steen [:hallvors]]

Attachment: comparison screenshot

This site intends to send mobile content to mobile browsers, however it doesn't detect Firefox OS devices as smartphones and sends desktop content instead.

Observe the different Content-Length for these HTTP traffic responses - evidence of the backend browser sniffing:

Response for Firefox OS (User-Agent: Mozilla/5.0 (Mobile; rv:30) Gecko/30 Firefox/30): 

HTTP/1.1 200 OK
Content-Type: text/html;charset=UTF-8
Content-Length: 35376

Response for Firefox on Android (User-Agent: Mozilla/5.0 (Android; Mobile; rv:26.0) Gecko/26.0 Firefox/26.0):

HTTP/1.1 200 OK
Content-Type: text/html;charset=UTF-8
Content-Length: 31966

------------------------------------------------------------------

Comment 1

[Lourdes Castillo [:lourcastillo]]

I sent an email to [e-mail]

Comment 2

[Lourdes Castillo [:lourcastillo]]

Delivery to the following recipient failed permanently:

     [e-mail]

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain larojadeportes.cl by b2547988f7fe46aaa711acf940d678.pamx1.hotmail.com. [65.54.188.109].

The error that the other server returned was:
550 Requested action not taken: mailbox unavailable

----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
        d=gmail.com; s=20120113;
        h=mime-version:reply-to:from:date:message-id:subject:to:content-type;
        bh=1LtMDWL3b9qHUNzB9IneKjrwetMu4LvprWGM6dq97YE=;
        b=q4VrA59nxrpz0XhQN/eWWody5+z0fMA7GvkUWjyOogJyfsXXI91TE8+hMxpVY7OnIi
         Dykto/AQlzrhnATliNw5w7vor864W9cKikeVH7NTnKRaUC+wndF0mc9V9Ti+ntYz4UAM
         K0TMJnYPom5zeR5vtIDpkxpt4hg1Hn0ymBIsS/n0agzT+l9mdEd7VAmqeQIcj/bNLmNR
         +CzPEBKczlTs28L2GgMuupo+Ijy2lr6HERsRVNl6jqnNEBNu9bfg1kABuHC8Vb9UizD4
         RIyxhHun+fc11NJ909IzSKaq7ifhYHS2spLIZVGE6JrCD4FNAWDJ073C2UazU9xPhA6J
         Gj6w==
X-Received: by 10.180.84.226 with SMTP id c2mr10023189wiz.50.1399177239060;
 Sat, 03 May 2014 21:20:39 -0700 (PDT)
MIME-Version: 1.0
Received: by 10.227.0.193 with HTTP; Sat, 3 May 2014 21:20:18 -0700 (PDT)
Reply-To: [e-mail]
From: Lourdes Castillo <[e-mail]>
Date: Sun, 4 May 2014 00:20:18 -0400
Message-ID: <CADPE+Vos1TffNjzHZbXEjNCo5sRv8oh8LvpH=[e-mail]>
Subject: Problema de compatibilidad Web
To: [e-mail]
Content-Type: multipart/alternative; boundary=f46d044280de4fea9504f88b5633

Comment 3

[Lourdes Castillo [:lourcastillo]]

Again, I sent an email to Beatriz Trennert: [e-mail] with cc to Carol Kast:         [e-mail] from contact: http://www.larojadeportes.cl/publicidad-y-contacto/

Comment 4

[Karl Dubost💡 :karlcow]

Jimena Troncoso Osmer
President & CEO, Director at DSP FEMNET.CL, FACEMAMA, Online technology Latam entrepreneur.
cl.linkedin.com/pub/jimena-troncoso-osmer/b/919/7aa

She doesn't seem very active on twitter, but maybe.
https://twitter.com/Jimena_Troncoso
@Jimena_Troncoso

Comment 5

[Lourdes Castillo [:lourcastillo]]

Attachment: 2014-05-05-14-40-13.png

Lourdes, I did some testing with Firefox OS simulator, I modified the code of the site, and apparently is now running this detection system (you may have to delete cookies to re-detect the device).

I you comment please any detail.
regards,
Rodrigo Vera Samson
WebDeveloper | WebMaster
Tel: [phone]
[e-mail]
Old Guard of 255. 611 - Providencia

Comment 6

[Lourdes Castillo [:lourcastillo]]

I sent an email to Rodrigo: [e-mail]

Comment 7

[Hallvord R. M. Steen [:hallvors]]

Hm.. Doesn't seem to work yet here. Testing on several phones, I only get the desktop site.

The server-side detection should make sure it doesn't depend on specific version numbers in the UA string. For example, some phones might ship with this version:

User-Agent: Mozilla/5.0 (Mobile; rv:28.0) Gecko/28.0 Firefox/28.0

while some might ship with or be upgraded to 

User-Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

The simplest way is to just look for "Mobile" or "Mobi" in the UA string.

Comment 8

[Hallvord R. M. Steen [:hallvors]]

Test passes - congratulations, Lourdes, they fixed it! :)