1005782 - [Sora][settings] sometimes the screen in settings become white.

Status: RESOLVED WORKSFORME

(Firefox OS Graveyard :: Gaia::Settings, defect, P2)

Description

[sync-1]

Mozilla build ID:20140422024003
 
 Created an attachment (id=715052)
 ko-picture
 
 DEFECT DESCRIPTION:
 
  sometimes the screen in settings become white.
 
  REPRODUCING PROCEDURES:
 1.enter into "settings-->device information-->system updates-->settings",do some change in settings,then press back key several times to return to the setting screen,then the screen becomes white--KO
 
  EXPECTED BEHAVIOUR:
  the setting screen should not become white
 tel:[phone]
 reproducing rate:50%
 
  ASSOCIATE SPECIFICATION:
 
  TEST PLAN REFERENCE:
 
  TOOLS AND PLATFORMS USED:
 
  USER IMPACT:
 
  REPRODUCING RATE:
 
  For FT PR, Please list reference mobile's behavior:

Comment 1

[sync-1]

Attachment: ko-picture

Comment 2

[sync-1]

Attachment: jrd_logcat

Comment 3

[jian.bai]

 REPRODUCING PROCEDURES:

1 settings--> wifi
 enable wi-fi, if some hots linked,just forget password and disable wi-fi
2 go back to settings

3 settings---> Improve Firefox OS --> send Mozilla Feedback;

4 pull down status bar and enable wifi
  wait for a moment, it will go to wifi
5 go back to settings

6 settings---> Improve Firefox OS --> send Mozilla Feedback;

7 go back
  Problem one:it will go to settings not Improve Firefox OS
8 just hit "Improve Firefox OS" in setting
  Problem two:it is not able to hit
9 go to hit "Device information"
  then go back, it will became a white screen

Thanks

Comment 4

[jian.bai]

Process it  ASAP please

Thanks

Comment 5

[William Hsu [:whsu]]

A duplicate bug of bug 950574?
- https://bugzilla.mozilla.org/show_bug.cgi?id=950574#c4

Comment 6

[jian.bai]

I don't think it is a duplicate bug 950574

baijian

(In reply to William Hsu [:whsu] from comment #5)
> A duplicate bug of bug 950574?
> - https://bugzilla.mozilla.org/show_bug.cgi?id=950574#c4

Comment 7

[Tim Guan-tin Chien [:timdream] (please needinfo)]

I cannot reproduce this on a Flame and I don't know why this is blocking 2.0; Was jian.bai really testing this on 2.0 branch? jian.bai, which branch are you working on?

qawanted to verify this STR. Please test this on 1.3/1.4/2.0/master branch unless jian.bai tell us which branch to look for.

Comment 8

[jian.bai]

The problem produced at 1.3 branch.

Thanks

Jian.Bai

(In reply to Tim Guan-tin Chien [:timdream] (MoCo-TPE) (please ni?) from comment #7)
> I cannot reproduce this on a Flame and I don't know why this is blocking
> 2.0; Was jian.bai really testing this on 2.0 branch? jian.bai, which branch
> are you working on?
> 
> qawanted to verify this STR. Please test this on 1.3/1.4/2.0/master branch
> unless jian.bai tell us which branch to look for.

Comment 9

[Preeti Raghunath(:Preeti)]

Moving to backlog fairly low repro rate.

Comment 10

[Roland Kunkel [:RolandK]]

>> qawanted to verify this STR. Please test this on 1.3/1.4/2.0/master branch
>> unless jian.bai tell us which branch to look for.

> The problem produced at 1.3 branch.

Following the STRs provided in comment 3, this issue DOES reproduce on the latest 1.3 Buri build:

Environmental Variables:
Device: Buri 1.3
BuildID: 20140709024000
Gaia: 23f55be856cef53c6604a6fe4aeb09061afbc897
Gecko: 601d27e413a9
Version: 28.0
Firmware Version: V1.2-device.cfg
1.3 - Mozilla/5.0 (Mobile; rv:28.0) Gecko/28.0 Firefox/28.0

The screen isn't completely white, it appears as if the settings screen is getting displayed too far to the left. Attaching an updated screenshot of the issue occurring.

Comment 11

[Roland Kunkel [:RolandK]]

Attachment: bug_1005782_updated_screenshot

Comment 12

[[e-mail]]

cant reproduce at least since 2.5, please reopen it if you spot again.