1007594 - Attempting to share image to Whatsapp results in error "sharing failed"

Status: RESOLVED FIXED

(Firefox for Android Graveyard :: General, defect)

Description

[EddyCarr]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0 (Beta/Release)
Build ID: 20140421221237

Steps to reproduce:

1. Open Firefox for Android (Aurora v31.0a2) on a phone with Whatsapp (v2.11.238) installed.

2. Navigate to a page containing an image e.g. http://www.doctormacro.com/Images/Chaney%20Jr.,%20Lon/Annex/Annex%20-%20Chaney%20Jr.,%20Lon%20(Wolf%20Man,%20The)_02.jpg

3. Wait for the image to load

4. Long press on the image to bring up menu

5. Select the Share button (three dots joined by lines)

6. Select Whatsapp 


Actual results:

An error message appears reading "Sharing failed, please try again."


Expected results:

Whatsapp should open and allow the user to select the contact to share the image with.

Comment 1

[EddyCarr]

Tested on Samsung Galaxy S3 GT-I9300 running Android 4.3.

Comment 2

[Kartikaya Gupta (email:[e-mail])]

I can repro this on my Galaxy Q running Gingerbread. Didn't see anything noteworthy in logcat except for a telemetry SendUIEvent thing.

Comment 3

[Teodora Vermesan (:TeoVermesan)]

Attachment: logs Nexus 4

I have attached the logs while trying to share the image through Whatsup.

Comment 4

[Aaron Train [:aaronmt]]

Nothing bad in the log

Comment 5

[Swarnava Sengupta (:Swarnava)]

Reproducible on Samsung Galaxy S2 GT-I9100 running Android 4.1.2.

Comment 6

[Brad Lassey [:blassey] (use needinfo?)]

Teodora, can you provide a regression range

Comment 7

[:Margaret Leibovic]

I couldn't reproduce this on Nightly with my Moto X (4.2.2).

Comment 8

[Wesley Johnston (:wesj)]

Swarnava, some fixes for Share image landed pretty recently (and were uplifted all the way up to beta). Just want to make sure you're testing a recent build?

Comment 9

[Aaron Train [:aaronmt]]

Hi Eddy, can you re-test on Nightly (http://nightly.mozilla.org) and report back if that works or doesn't work for you?

Comment 10

[Teodora Vermesan (:TeoVermesan)]

I am not able to reproduce on my LG Nexus 4 (Android 4.4.2) on latest Nightly 05/29

Comment 11

[EddyCarr]

I am not able to reproduce on Galaxy S3 using latest Aurora 05/29.

Great! Looks like the fix is working.

Comment 12

[Swarnava Sengupta (:Swarnava)]

I am not able to reproduce on my Samsung Galaxy SII (Android 4.1.2) & HTC Desire HD (Android 2.3.6) on latest Firefox Beta 30 build 8

Comment 13

[Mark Finkle (:mfinkle) (use needinfo?)]

Marking FIXED by bug 990642

Comment 14

[Teodora Vermesan (:TeoVermesan)]

Removing the keyword: regressionwindow-wanted, since the bug is not reproducible.