Open Bug 1016771 Opened 6 years ago Updated 5 years ago
email account configuration has misleading description which can lead to loss of emails
The problem is a misleading description. (note my version of Seamonkey is in french, so english may be approximate) In email module . Under Edit / Account preferences .. on the server parametre page (for a POP3 account) ... There is a option : "Leave messages on the server" .... And a sub-option : "Until I delete them" Unfortunately, if one deletes a message on the computer, it also deletes the message on the server. So the sub-option should read : "Until I delete them ON THIS COMPUTER" Note that this option had been checked on all my accounts, as it seemed to indicate "until I delete them on the server". Normally I keep all messages (except spam), so this was not previously noticed. What happened : 1) For some reason, all the messages still on my email server were downloaded a second time, so I had close to a thousand duplicate messages on my computer 2) I proceeded to delete the duplicate messages. 3) After deleting the duplicates on my computer, I accessed my email account via the web. There were still at least many hundreds of emails on the server. The server was apparently quite slow deleting them. 4) Because of a display problem (likely caused by the delete process on the server), I disconnected and reconnected 5) I discovered that all but a few emails had been deleted on the server. Since users may download emails on a different computer first, and then delete them, this misleading description can be very dangerous, leading to losing important emails. Because of this I classify this as having "major" severity. (Fortunately it is easily fixed.) To reiterate : "Until I delete them" (which seems to indicate ON THE SERVER) should read "Until I delete them ON MY COMPUTER"
Summary: email account configuration has misleading and dangerous description → email account configuration has misleading description which can lead to loss of emails
Ping ? This very misleading description in "menu / account preferences / server parameters" option "leave messages on the server" / "until I delete them" should read "until I delete them ON THIS COMPUTER" meaning "delete a message on the server if I delete it on this computer" since it seems to imply "until I delete them on the server". This misunderstanding could result in losing important emails for those temporarily accessing their email on a secondary computer.
Still a problem in sm 2.30
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