101929 - bmo.com - Problem with the Online Banking web site section

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English Other, defect)

Description

[Benjamin Mucci]

This is for Tech Evangelism but Bugzilla returns error when submitting  with
"Product: Tech Envangelism.

I'm not an user of the BMO.com web site but some users of NS6.1 seem to have
problem with the secure web site (cookies / session ID) - I saw some reports
from users but can't confirm. On the home page select (english) >  "Online
Banking / Sign in" and at the bottom of the page you will find the following
message:



NOTICE TO USERS OF NETSCAPE
Netscape Communications has recently released the latest version of their
Navigator software. Please be advised that this software has not been fully
tested for compatibility with our website, and as such, we are unable to provide
support for this product. As with the first release of any software you may
experience stability and compatibility issues. We recommend the use of Netscape
Communicator 4.78

Someone should check with bmo.com where is the problem...


Reproducible: Didn't try

Comment 1

[Christopher Hoess (gone)]

Transferring-Canada is US English for our purposes, right?

Comment 2

[Bob Clary [:bc] (inactive)]

nope: English - Non US

Comment 3

[Andrew Chan]

I noticed this previously as well, but it now works for me. It has worked since
somewhere around 0.9.6, and I just tried it successfully with 6.2. I can log
into Online Banking, BMO Mastercard, and BMO Mutual Funds, and check account
balances and other basic things like that. Previously, I would get an error
message when trying to sign-in.
The disclaimer now recommends the use of Communicator 4.79

Comment 4

[Katsuhiko Momoi]

The statement can be found here:

https://www1.bmo.com/cgi-bin/netbnx/NBmain?product=5

From the language of the statement, it seems that they are not
blocking Mozilla/Netscape 6. Rather they sare saying that if you
have a problem with Netscape 6, they cannot support it. I think 
this is a standard disclaimer for software not fully tested by
a banking site.

Comment 5

[Kai Lahmann (is there, where MNG is)]

not even a warning any more.

Comment 6

[Blu3]

Added to the mozilla financial shames page,
http://blue-labs.org/financial-shames.php

Comment 7

[Katsuhiko Momoi]

Mass reassigning English-Other bugs to general default assignees.