1023653 - Adobe Acrobat plugin on Windows detected as Mac, can't update

Status: RESOLVED INCOMPLETE

(Websites :: plugins.mozilla.org, defect)

Description

[Jefferson]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0 (Beta/Release)
Build ID: 20140605174243

Steps to reproduce:

In Firefox 30.0 (release) on Windows 7, with nppdf32.dll at version 11.0.7.79 (per about:plugins), visit the plugin check page.


Actual results:

nppdf32.dll is described as "Adobe Acrobat NPAPI Plug-in" (Mac detection) instead of "Adobe PDF Plug-In For Firefox and Netscape" (Windows and Linux detection). "Update Now" button is displayed but simply reloads the page.


Expected results:

Site should report "Up to Date", which is what is displayed when you visit the site in Firefox 29.0.1 with the same version of the plugin.

Comment 1

[Jefferson]

Related SuMo threads which led me to investigate:

https://support.mozilla.org/questions/1005442
https://support.mozilla.org/questions/1005447

Comment 2

[Muhammed Hasan]

The problem is same on Windows XP as well.

Comment 3

[DJ-Leith]

I think this is another Duplicate of bug 1023718

In 1023718 there are links to other bugs about
'Adobe Reader not being detected correctly' on the 'new in 2014 plugincheck'.

See bug 1020133 in the first instance. 

Schalk Neethling [:espressive], in bug 956905 comment # 144, said:
> Thanks for the info DJ. I am going to bump the version in the new plugincheck so it
> no longer runs the new code in release 30. Also, the DB has been updated with the
> latest release info for Flash.

Dan Pernokis, who reported bug 1023718, has in bug 1020133 comment # 3 
told Schalk Neethling (who has been working on the 'new plugincheck service')
about the redirect.

As I write, the 'Flash result' (bug 1023838) is now correct in Fx 30 and Aurora.
The 'Acrobat result', *this* bug is still not fixed.

DJ-Leith

Comment 4

[Jefferson]

The 3 bugs are certainly closely related.

I view the issue as follows: the second of these objects in plugins_list.json has a reasonable version number and has the update URL. The problem is the page is using the first one, which has no data for Windows. Both list application/pdf in their mimes arrays, so how can the site to use the correct object for my OS? Is that a data problem or a code problem?

  "adobeformacreaderfround": {
      "display_name": "Adobe Acrobat NPAPI Plug-in",
      "description": "Adobe Acrobat NPAPI Plug-in",

  "adobe-reader": {
      "display_name": "Adobe Reader",
      "description": "Adobe PDF Plug-In For Firefox and Netscape",

Comment 5

[u597032]

No longer supported