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FF 30 cannot be started again ("Firefox is still running")

RESOLVED WORKSFORME

Status

()

Firefox
General
RESOLVED WORKSFORME
3 years ago
3 years ago

People

(Reporter: wkraus, Unassigned)

Tracking

30 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

3 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0E; rv:11.0) like Gecko

Steps to reproduce:

I finished FF 30 and tried to start it again. A message appears saying "FF is still running". In taskmanager, the module "Firefox.exe *32" hangs.


Actual results:

see above


Expected results:

FF should start again

Updated

3 years ago
Summary: FF cannot be started again → FF cannot be started again ("Firefox is still running")

Updated

3 years ago
Summary: FF cannot be started again ("Firefox is still running") → FF 30 cannot be started again ("Firefox is still running")

Comment 1

3 years ago
See the https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_firefox-hangs-when-you-quit-it.
Component: Untriaged → General
Hi, 

thanks for taking the time to report a problem!

Firefox version 31 is out now, is the problem happening with it as well?

Cheers,
Francesca
Flags: needinfo?(wkraus)
(Reporter)

Comment 3

3 years ago
Hello Francesca,

with version 31 everything works fine. Thank you.

Regards
Werner
Flags: needinfo?(wkraus)

Updated

3 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → WORKSFORME
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