Closed Bug 1025819 Opened 11 years ago Closed 11 years ago

Some extensions cannot be removed

Categories

(Toolkit :: Add-ons Manager, defect)

30 Branch
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 640775

People

(Reporter: Sylvestre, Unassigned)

References

Details

Attachments

(2 files)

Attached image plugin-firefox.png
Helping my step-father with his computer full of adware, I noticed that the adware SelectionTool, SpecialSavings or 2YourFace 1 could not be removed (cf screenshot). The "Reset Firefox" button didn't remove the extension. I had to use adwcleaner to remove it. http://www.bleepingcomputer.com/download/adwcleaner/
Attached file debug-info.txt
See Also: → 1025818
Component: Add-on Manager → Extension Compatibility
Product: Firefox for Android → Firefox
Version: unspecified → 30 Branch
If extensions are installed to a system directory Firefox cannot remove it. https://support.mozilla.org/en-US/kb/Cannot%20uninstall%20an%20add-on#w_globally-installed-extensions
Component: Extension Compatibility → Add-ons Manager
Product: Firefox → Toolkit
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → DUPLICATE
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