1026911 - [email/activesync] Pathologically bad fall-out from hotmail.com/outlook.com account addition as suspicious login where server shows 1 message; after correcting we try to sync all messages

Status: RESOLVED WONTFIX

(Firefox OS Graveyard :: Gaia::E-Mail, defect)

Description

[Andrew Sutherland [:asuth] (he/him)]

Just went to add an ActiveSync account from an unusual place.  The hotmail server flagged this and did the thing where it shows me an inbox with only 1 message in it telling me to auth myself via web login.  This resulted in us choosing a filter of "all messages".

I corrected the issue and hit refresh, and then we started try and download all of the messages without bound.

It's not clear it's worth actually addressing this since I expect the behaviour may be hotmail.com/outlook.com specific and it's better to just transition them to IMAP instead.  However, if Exchange servers ever do something like this, then we probably do want to address this.  I would propose some type of failsafe, at least for automatic mode, where if we end up seeing a large number of messages in the folder (like the first time we get 100 messages), we re-run the filter-deciding logic.

Comment 1

[BMO Automation]

Firefox OS is not being worked on