Closed Bug 1028967 Opened 11 years ago Closed 11 years ago

crash in npswf32_14_0_0_136.dll@0x35166d

Categories

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Product:
External Software Affecting Firefox Graveyard
Component:
Flash (Adobe)
Platform:
x86
Windows NT
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: u279076, Unassigned)

Details

(Keywords: crash)

Crash Data

This bug was filed from the Socorro interface and is report bp-dd131e0f-73d7-4508-be06-ebab52140619. ============================================================= 0 NPSWF32_14_0_0_136.dll NPSWF32_14_0_0_136.dll@0x35166d 1 NPSWF32_14_0_0_136.dll NPSWF32_14_0_0_136.dll@0x372699 2 NPSWF32_14_0_0_136.dll NPSWF32_14_0_0_136.dll@0x37b70e 3 NPSWF32_14_0_0_136.dll NPSWF32_14_0_0_136.dll@0x37b21e 4 NPSWF32_14_0_0_136.dll NPSWF32_14_0_0_136.dll@0x371da6 5 NPSWF32_14_0_0_136.dll NPSWF32_14_0_0_136.dll@0x379c93 6 NPSWF32_14_0_0_136.dll NPSWF32_14_0_0_136.dll@0x36ed1b 7 NPSWF32_14_0_0_136.dll NPSWF32_14_0_0_136.dll@0x36ef40 8 NPSWF32_14_0_0_136.dll NPSWF32_14_0_0_136.dll@0x3770aa 9 kernel32.dll BaseThreadInitThunk 10 ntdll.dll __RtlUserThreadStart 11 ntdll.dll _RtlUserThreadStart ============================================================= More reports: https://crash-stats.mozilla.com/report/list?signature=npswf32_14_0_0_136.dll%400x35166d#tab-reports There's been a spike in crashes with this signature over the weekend. Crashes are occurring across branches, including some older Firefox releases. I suspect a recent Flash update may be causing this spike. It is currently ranked as #18 of all plugin crashes impacting Firefox 31 Beta and has a 3-day explosivness rating of 4.7. It first showed up in the explosiveness report on June 19, 2014. It's also notable that this is a startup crash. Notable Domains: * https://wc-fb-vip.sjc.kixeye.com/... * https://www.facebook.com/... * https://farm-ae.socialgamenet.com/...
What does signature-related mean? It's obvious we're missing symbols for a version of Flash which is why we're seeing the address instead of the function. Did you file this to track the missing symbols?
Flags: needinfo?(anthony.s.hughes)
(In reply to Benjamin Smedberg [:bsmedberg] from comment #2) > Did you file this to track the missing symbols? Not originally but after talking with KaiRo in crashkill he informed me that missing symbols is why we see these signatures. He's taken an action to email Adobe to get the symbols for Flash 14.0.0.136.
Flags: needinfo?(anthony.s.hughes)
We do have symbols now, please close this bug if there is no symbolized crash that is actually new visible right now.
We have symbols now and I do not see any new crash in the top ranks.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → WORKSFORME
Product: External Software Affecting Firefox → External Software Affecting Firefox Graveyard
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