1030077 - Desktop client needs "something went wrong" visual and audio notification in direct calling scenarios - for GMP plugins

Status: RESOLVED INVALID

(Hello (Loop) :: Client, enhancement, P4)

Description

[Romain Testard [:RT]]

When in a call, my call can terminate because of a desktop problem related to a GMP plugin crash. In that scenario I want to be notified to I can call the other person back and carry on my conversation.

Comment 1

[Romain Testard [:RT]]

Darrin, this is a new request for a UI allowing users to be notified when an error occurs during an ongoing call and then re-dial if possible (i.e not possible if the call originated from a link clicker).

Comment 2

[Darrin Henein [:darrin]]

I propose we use a variant of https://people.mozilla.org/~dhenein/labs/loop-mvp-spec/#call-ended or https://people.mozilla.org/~dhenein/labs/loop-mvp-spec/#link-prompt with a different title ('Call Failed'?) and the appropriate buttons ('Close' and 'Call Back' if possible)

Comment 3

[Romain Testard [:RT]]

I think we need to break down the scenarios:
=> The user is registered and was on a direct call - when the bug occurs the user is offered to call the other person back through the UI (this bug)
=> The user is on a call with a link clicker - addressed now in bug 1035289

So in this scenario a variant of https://people.mozilla.org/~dhenein/labs/loop-mvp-spec/#call-ended applies so that the registered user can call the other registered peer back.

Comment 4

[Romain Testard [:RT]]

Attachment: Call Failed.mp3

Initial sound file which may change later.

Comment 5

[:shell escalante]

requires Fxa

Comment 6

[Maire Reavy [:mreavy]]

not needed for the first release of FxA & contacts

Comment 7

[:shell escalante]

not using openh264 by default at the moment... that is the fall back mainly for phones.  desktop is vp8

may hit with android....?

Comment 8

[Ian Bicking (:ianbicking)]

Hello no longer has direct calling, so this bug no longer applies