Closed Bug 1034595 Opened 5 years ago Closed 5 years ago

Frozen video on Loop call (Client user got frozen picture of link clicker)

Categories

(Hello (Loop) :: Client, defect)

x86_64
Windows 8
defect
Not set

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1023539

People

(Reporter: RT, Unassigned)

References

Details

Attachments

(1 file)

Attached file about_webrtc.txt
Link generator on latest Nightly build (Windows 8)
Link clicker on Firefox main release channel.

5 minutes into the call the video rendering of the link clicker froze for the Loop desktop client user although audio kept on working without issues. The link clicker could still see the link generator fine.

I attach about:webrtc made when the video was frozen
I ran the debug log but I can't find WebRTC.log anywhere on my machine (Windows 8).

This is the third time this issue happens to me.
Hi Romain -- Pkerr is assigned to this issue over on bug 1023539. Please feel free to ping him when this happens -- especially if you have logs (or if you think you have a way to repro it).  We're currently trying to repro this reliably.  This and other connectivity issues are the most important to solve for Loop ASAP.  (This is almost certainly a platform bug.)
Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 1023539
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