1036680 - [B2G][Homescreen]Installing an app while receiving a call will cause there to be no icon on the homescreen

Status: RESOLVED WORKSFORME

(Core Graveyard :: DOM: Apps, defect)

Description

[Derek Harris [:DerekH] - Dont need info. Last day 6/5/15]

Attachment: Flame 2.0 Logcat

Description:
While the user is installing an app and recieving a phone call at the same time, the app will finish installing, but there will be icon shown on the homescreen

Prerequisite: Have wifi enabled

Repro Steps:
1) Update a Flame to Build ID: 20140707000200
2) Open Marketplace App> Start downloading any app
3) While the app is downloading and installing, receive a phone call
4) Go to the homescreen

Actual:
The app will be installed, but there will be no Icon visible on the homescreen

Expected:
App icons appear on the homescreen when apps are downloaded

Flame 2.0

Environmental Variables:
Device: Flame 2.0
Build ID: 20140708000322
Gaia: e935f4ff190b76c70d9b2af8856c542a6e4a7546
Gecko: 3f9d7a3a0b7b
Version: 32.0a2 (2.0) 
Firmware Version: v122
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Keywords:Marketplace, Install, Download, Call, Dialer, Receive, Incoming, Inbound, Icon, App, Marketplace

Repro frequency: 100%
See attached: Logcat, Video - http://youtu.be/ODhXWcRTyCU

Comment 1

[Derek Harris [:DerekH] - Dont need info. Last day 6/5/15]

This issue only occurs on Flame 2.0 with 273MB memory.

This issue will NOT reproduce on Flame 2.1 or Flame 1.4

Flame 2.1

Environmental Variables:
Device: Flame Master
Build ID: 20140709040203
Gaia: 0f9f11d0a6dadb3ea27160204bbe911c1ad69a6f
Gecko: 196d05832e12
Version: 33.0a1 (Master) 
Firmware Version: v122
User Agent: Mozilla/5.0 (Mobile; rv:33.0) Gecko/33.0 Firefox/33.0


Flame 1.4

Environmental Variables:
Device: Flame 1.4
Build ID: 20140709003002
Gaia: b0e9b4bdb39c5eb93a6783a34624ffc84f62b126
Gecko: acf704e54e19
Version: 30.0 (1.4) 
Firmware Version: v122
User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0

All apps will install and correctly show an icon on the homescreen even when there is an incoming call

Comment 2

[Josh Schmitt [Joshs]]

Adding Smoketest blocker because I was able to reproduce this issue without having a phone call by following these steps.

1. Launch Marketplace
2. Search for and install apps e.g. 'Terra' 'Cut the rope' 'Yummi Squares'
3. Once installed, press the 'Home' button

Actual:

Installed apps are not displayed on the homescreen.

Expected:

Installed apps are displayed on the homescreen.

Repro rate: 80%

Comment 3

[KTucker [:KTucker][Inactive 3/4/2016]]

This issue needs to be checked on the Flame with 512mb of memory, the Buri and the Open C if deemed necessary. Also, you should specify the memory of each Flame device that was tested.

Comment 4

[Derek Harris [:DerekH] - Dont need info. Last day 6/5/15]

This issue does NOT occur on Buri 2.1, Open C 2.1, Buri 2.0, Open C 2.0, Buri 1.4, Open C 1.4, or Flame (512mb)

Icons will always appear on the homescreen when they are downloaded and installed

Buri 2.1

Environmental Variables:
Device: Buri Master
Build ID: 20140709073020
Gaia: c394b7b4205b6f1a6ca44915fc08650f3ad127ec
Gecko: 2d88803a0b9c
Version: 33.0a1 (Master)
Firmware Version: v1.2device.cfg
User Agent: Mozilla/5.0 (Mobile; rv:33.0) Gecko/33.0 Firefox/33.0


Open C 2.1

Environmental Variables:
Device: Open_C Master
Build ID: 20140708040218
Gaia: 740faa5d0060fb218b407cf224330654ddf833a5
Gecko: 465280604ea6
Version: 33.0a1 (Master)
Firmware Version: P821A10V1.0.0B06_LOG_DL
User Agent: Mozilla/5.0 (Mobile; rv:33.0) Gecko/33.0 Firefox/33.0


Buri 2.0

Environmental Variables:
Device: Buri 2.0
Build ID: 20140709063007
Gaia: 1774027323bb072b4ebdfea9883572bcf2535c87
Gecko: 11b6493a7d8f
Version: 32.0a2 (2.0)
Firmware Version: v1.2device.cfg
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0


Open C 2.0

Environmental Variables:
Device: Open_C 2.0
Build ID: 20140708000322
Gaia: e935f4ff190b76c70d9b2af8856c542a6e4a7546
Gecko: 3f9d7a3a0b7b
Version: 32.0a2 (2.0)
Firmware Version: P821A10V1.0.0B06_LOG_DL
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0


Buri 1.4

Environmental Variables:
Device: Buri 1.4
Build ID: 20140709003002
Gaia: b0e9b4bdb39c5eb93a6783a34624ffc84f62b126
Gecko: acf704e54e19
Version: 30.0 (1.4)
Firmware Version: v1.2device.cfg
User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0


Open C 1.4

Environmental Variables:
Device: Open_C 1.4
Build ID: 20140709000201
Gaia: b0e9b4bdb39c5eb93a6783a34624ffc84f62b126
Gecko: acf704e54e19
Version: 30.0 (1.4)
Firmware Version: P821A10V1.0.0B06_LOG_DL
User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0


Flame 2.0 (512mb)

Environmental Variables:
Device: Flame 2.0
BuildID: 20140708000322
Gaia: e935f4ff190b76c70d9b2af8856c542a6e4a7546
Gecko: 3f9d7a3a0b7b
Version: 32.0a2 (2.0) 
Firmware Version: v122
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0


The original test was done with Flame 2.0 (273 mb memory) and is the only device the issue occurs on

Comment 5

[KTucker [:KTucker][Inactive 3/4/2016]]

Please update the appropriate tracking flags.

Comment 6

[KTucker [:KTucker][Inactive 3/4/2016]]

There should never be an instance of an app icon not showing once an app has been downloaded. This is a regression from 1.4 so nominating this 2.0?

Comment 7

[Kyle Huey (Exited; not receiving bugmail, old account, do not use)]

This looks like bug 1033618.

Comment 8

[Kevin Grandon :kgrandon]

After the install we see this in the logs which doesn't look so good, but I'm not quite sure what it means either: 

07-09 15:53:31.378  3892  3892 E GeckoConsole: [JavaScript Error: "A promise chain failed to handle a rejection.
07-09 15:53:31.378  3892  3892 E GeckoConsole: 
07-09 15:53:31.378  3892  3892 E GeckoConsole: Date: Wed Jul 09 2014 15:53:29 GMT-0700 (UTC)
07-09 15:53:31.378  3892  3892 E GeckoConsole: Full Message: Component returned failure code: 0xc1f30001 (NS_ERROR_NOT_INITIALIZED) [nsIMessageSender.sendAsyncMessage]" {file: "resource://gre/modules/Webapps.jsm" line: 3644 column: 0 source: "3644"}]

We can find that line here: https://github.com/mozilla/gecko-dev/blob/65073f3114a216a57ddb663e377df7795d49170e/dom/apps/src/Webapps.jsm#L3644

There are a few logging messages from the verticalhome app in the logcat, but these mostly look harmless. I think we should look into what this Webapps message means, and if we need to fix it or not. Moving to Core -> Apps.

Comment 9

[Kevin Grandon :kgrandon]

Once thing that we may want to check is the 1.4 homescreen running on 2.0 gecko code to see if this reproduces to verify if it is a gecko or gaia problem. I will try to reproduce tomorrow.

Comment 10

[Josh Schmitt [Joshs]]

I am not able to reproduce this issue on 2.0 Flame 273MB

Environmental Variables:
Device: Flame 2.0
Build ID: 20140710000201
Gaia: 35a9b715e7348ec738ff6c8a59f50190390a06f2
Gecko: 94714370dfc3
Version: 32.0a2 (2.0)
Firmware Version: v122

User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Comment 11

[Jason Smith [:jsmith]]

Did you chat with the reporter & lead about this?

Comment 12

[Josh Schmitt [Joshs]]

Yes I did.

Adding qawanted to verify if it repros.

Comment 13

[Cody Roesch [:croesch]]

I'm also unable to repro this bug on 2.0 Flame. Tried all the apps in Comment 2 with a total of 10 repro attempts. I tried both the repro steps in comment 0 and comment 2 with no luck.

Environmental Variables:
Device: Flame 2.0
Build ID: 20140710134018
Gaia: 1bd6e8957ccf310b2f75ba5695b058a2e284df3a
Gecko: f0e91a6bfd1b
Version: 32.0a2 (2.0)
Firmware Version: v122

Comment 14

[Joshua Mitchell (Inactive)]

Multiple parties report no repro from today's 2.0 build. Closing this as Works-for-me