Closed Bug 1038860 Opened 10 years ago Closed 9 years ago

segfault at 0 ip 00007fd40d01564d sp 00007fd3f99eb4f0 error 6 in libmozalloc.so

Categories

(Firefox :: Untriaged, defect)

Product:
Firefox
Component:
Untriaged
Version:
30 Branch
Platform:
x86_64
Linux
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: idokan, Unassigned)

Details

(Keywords: crash, stackwanted) 

When entering the following web page (removed for disabling default linking):
hxxp://www.wikihow.com/Use-Canned-Responses-in-Gmail

It brashes firefox and report the following exception (dmesg):

[27271.445893] Chrome_ChildThr[9947]: segfault at 0 ip 00007fd40d01564d sp 00007fd3f99eb4f0 error 6 in libmozalloc.so[7fd40d014000+2000]

[27363.940563] Chrome_ChildThr[15572]: segfault at 0 ip 00007f7d2265164d sp 00007f7d0f0eb4f0 error 6 in libmozalloc.so[7f7d22650000+2000]
Hi Ido, and thank you for reporting the problem you are facing.

Can you please attach links to Firefox crash reports as well? You can find those on about:crashes.
It looks like Arch did not compile it with that support, I get:

The address isn't valid

The URL is not valid and cannot be loaded.

    Web addresses are usually written like http://www.example.com/
    Make sure that you're using forward slashes (i.e. /).


Is there another way to activate it, or get that reports ?
You should try the binaries Mozilla supply, which does have the crash reporting enabled.
Hi, I can confirm that this is also present in the Debian package (iceweasel-30.0-2). The crash was triggered by this URL for me:

hxxp://tools.wmflabs.org/geohack/geohack.php?pagename=Texel&params=53_3_N_4_48_E_type:city(13566)_region:NL

This is a largely unhelpful gdb backtrace:

#0  0x0000000000000000 in ?? ()
#1  0x00007ffff45637d1 in ?? () from /usr/lib/iceweasel/libxul.so
#2  0x00007ffff454f76c in ?? () from /usr/lib/iceweasel/libxul.so
#3  0x00007ffff455fdce in ?? () from /usr/lib/iceweasel/libxul.so
#4  0x00007ffff45620b0 in ?? () from /usr/lib/iceweasel/libxul.so
#5  0x00007ffff3e34e41 in ?? () from /usr/lib/iceweasel/libxul.so
#6  0x00007ffff3a8aa83 in ?? () from /usr/lib/iceweasel/libxul.so
#7  0x00007ffff3ac87e2 in ?? () from /usr/lib/iceweasel/libxul.so
#8  0x00007ffff49dfb61 in ?? () from /usr/lib/iceweasel/libxul.so
#9  0x00007ffff49d6e7a in ?? () from /usr/lib/iceweasel/libxul.so
#10 0x00007ffff49df722 in ?? () from /usr/lib/iceweasel/libxul.so
#11 0x00007ffff49dfa5b in ?? () from /usr/lib/iceweasel/libxul.so
#12 0x00007ffff49dffc1 in ?? () from /usr/lib/iceweasel/libxul.so
#13 0x00007ffff47a1daa in ?? () from /usr/lib/iceweasel/libxul.so
#14 0x00007ffff7fe8e88 in ?? ()
#15 0xfffbffff000000ab in ?? ()
#16 0x00007fffffff9d20 in ?? ()
#17 0xfff9000000000000 in ?? ()
#18 0x00007ffff6943c00 in ?? () from /usr/lib/iceweasel/libxul.so
#19 0x00007fffdc638ca0 in ?? ()
#20 0x00007fffe520690f in ?? ()
#21 0x0000000000000482 in ?? ()
#22 0x00007fffffff9e20 in ?? ()
#23 0x00007fffcbc6a520 in ?? ()
#24 0x0000000000000001 in ?? ()
#25 0x00007fffffff9d68 in ?? ()
#26 0xfffbffffc748c380 in ?? ()
#27 0xfff9000000000000 in ?? ()
#28 0xfffbffffc16f8a40 in ?? ()
#29 0x00007fffffff9e60 in ?? ()
#30 0x00007fffcbc6a520 in ?? ()
#31 0x00007fffdb61c20a in ?? ()
#32 0x0000000000000c81 in ?? ()
#33 0xfffbffffc16f8a40 in ?? ()
#34 0xfff9000000000000 in ?? ()
#35 0xfffbffffc748c380 in ?? ()
#36 0xfffbffffdc43d240 in ?? ()
#37 0xfff9000000000000 in ?? ()
#38 0xfffbffffc749b220 in ?? ()
#39 0xfffaffffdc6006e0 in ?? ()
#40 0xfff9000000000000 in ?? ()
#41 0xfff9000000000000 in ?? ()
#42 0xfff9000000000000 in ?? ()
#43 0xfffbffffc1605a60 in ?? ()
#44 0xfffaffffdc6239e0 in ?? ()
#45 0xfffaffffdc609420 in ?? ()
#46 0xfffaffffc7456580 in ?? ()
#47 0xfffaffffc74565e0 in ?? ()
#48 0xfffbffffc1602fa0 in ?? ()
#49 0xfffbffffc163f8c0 in ?? ()
#50 0x0000000000000000 in ?? ()
Severity: normal → critical
Keywords: crash, stackwanted
I just got this crash for the first time, when I was on Facebook, which happens rarely. I do not think I was opening a page when Iceweasel crashed.

I am also using Iceweasel 30.0-2, on Debian testing. I upgraded from 29 on June 29th. The segfault is reported in /var/log/messages.
It happens to me as well from time to time.
Firefox 31.0 from Arch Linux.
Hello,

Here, it happens sometimes when exiting firefox.
I use Arch Linux. On september, here is the frequency on my home desktop:

journalctl -r | grep libmozalloc
Sep 23 22:52:02 darkstar kernel: Chrome_ChildThr[25618]: segfault at 0 ip 00007f0897777391 sp 00007f0882656500 error 6 in libmozalloc.so[7f0897776000+2000]
Sep 21 10:39:08 darkstar kernel: Chrome_ChildThr[32174]: segfault at 0 ip 00007fe82f694391 sp 00007fe81a556500 error 6 in libmozalloc.so[7fe82f693000+2000]
Sep 15 23:10:38 darkstar kernel: Chrome_ChildThr[13591]: segfault at 0 ip 00007f29c7608391 sp 00007f29b2556500 error 6 in libmozalloc.so[7f29c7607000+2000]
Sep 12 18:13:32 darkstar kernel: Chrome_ChildThr[3003]: segfault at 0 ip 00007f08d0e1d391 sp 00007f08bbd56500 error 6 in libmozalloc.so[7f08d0e1c000+2000]
Sep 10 18:51:18 darkstar kernel: Chrome_ChildThr[18626]: segfault at 0 ip 00007fd1e35b1391 sp 00007fd1ce456500 error 6 in libmozalloc.so[7fd1e35b0000+2000]
Sep 08 23:22:56 darkstar kernel: Chrome_ChildThr[22319]: segfault at 0 ip 00007f7ff78e9391 sp 00007f7fe2856500 error 6 in libmozalloc.so[7f7ff78e8000+2000]
Sep 08 20:06:59 darkstar kernel: Chrome_ChildThr[7633]: segfault at 0 ip 00007f3a97d5f391 sp 00007f3a82c56500 error 6 in libmozalloc.so[7f3a97d5e000+2000]
Sep 04 22:37:22 darkstar kernel: Chrome_ChildThr[19100]: segfault at 0 ip 00007f390e4dc391 sp 00007f38f9456500 error 6 in libmozalloc.so[7f390e4db000+2000]
Here it happens when I move away from ff (to another workspace) and then back, or when I resume from suspend. It started happening when I switched to nouveau (I have been on nvidia driver for 2 months). So I suspect this is nouveau related, and in one of the recent ff versions (it happens both on 33 and 32).
(In reply to Yuval Hager from comment #8)
>  So I suspect this is
> nouveau related, and in one of the recent ff versions (it happens both on 33
> and 32).

Not sure about the nouveau part as I use intel drivers.

Somehow these segfaults appear for me when I have the noscript plugin enabled.
Got the same issue here on Ubuntu 14.10 and FF v33.0

[25337.925494] Chrome_ChildThr[15255]: segfault at 0 ip 00007f75e32e540a sp 00007f75da559410 error 6 in libmozalloc.so[7f75e32e4000+2000]
[25376.892263] Chrome_ChildThr[15954]: segfault at 0 ip 00007f4a7c64740a sp 00007f4a73859410 error 6 in libmozalloc.so[7f4a7c646000+2000]
Nightly 36.0a1 (2014-11-08)

[86999.895959] Chrome_ChildThr[6540]: segfault at 0 ip 00007f1c49d1a4b0 sp 00007f1c3a1be420 error 6 in libmozalloc.so[7f1c49d18000+5000]

Crash report next time it fails, some how disabled report.
(In reply to rob from comment #11)
> Nightly 36.0a1 (2014-11-08)
> 
> [86999.895959] Chrome_ChildThr[6540]: segfault at 0 ip 00007f1c49d1a4b0 sp
> 00007f1c3a1be420 error 6 in libmozalloc.so[7f1c49d18000+5000]
> 
> Crash report next time it fails, some how disabled report.

No crash report produced, 
Possibly related to flash, so disabled flash and will report if problem persists.
Hasn't crashed for 8 days so, in my case, appears to be related to flash plugin.
(In reply to rob from comment #12)
> (In reply to rob from comment #11)
> > Nightly 36.0a1 (2014-11-08)
> > 
> > [86999.895959] Chrome_ChildThr[6540]: segfault at 0 ip 00007f1c49d1a4b0 sp
> > 00007f1c3a1be420 error 6 in libmozalloc.so[7f1c49d18000+5000]
> > 
> > Crash report next time it fails, some how disabled report.
> 
> No crash report produced, 
> Possibly related to flash, so disabled flash and will report if problem
> persists.

Hasn't crashed for 8 days so, in my case, appears to be related to flash plugin.
(In reply to Tomer Cohen :tomer from comment #3)
> You should try the binaries Mozilla supply, which does have the crash
> reporting enabled.

Ido are you still crashing?
Flags: needinfo?(idokan)
Whiteboard: [closeme 2015-04-10]
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Flags: needinfo?(idokan)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2015-04-10]
Hello,

still have this error on Debian Jessie. Don't understand what means "resolved per whiteboard". Doesn't happen during opening any page. Suddenly,even doing nothing it's crashing.
Hope somebody can help. Thanks in advance.
Btw, uninstalled flash-plugin, but still happening. Don't want do disable "Noscript" and "AdBlock Plus", surfing gets annoying without Adblock.

dpkg -l:
ii  iceweasel                             38.3.0esr-1~deb8u1                   amd64        Web browser based on Firefox
uname -a:
Linux dune 3.16.0-4-amd64 #1 SMP Debian 3.16.7-ckt11-1+deb8u4 (2015-09-19) x86_64 GNU/Linux
Feels like getting worse:
Oct 10 13:41:24 dune kernel: [ 9538.706194] Chrome_ChildThr[1566]: segfault at 0 ip 00007faaf0dedf5c sp 00007faae0f78480 error 6 in libmozalloc.so[7faaf0ded000+2000]
Oct 10 14:01:33 dune kernel: [10748.013964] Chrome_ChildThr[2659]: segfault at 0 ip 00007f533d4cbf5c sp 00007f532d678480 error 6 in libmozalloc.so[7f533d4cb000+2000]
Oct 10 16:14:50 dune kernel: [18744.878838] traps: iceweasel[2705] trap stack segment ip:7f1467ed6ab8 sp:7fffff2d6780 error:0 in libxul.so[7f14663f5000+36cc000]
Oct 10 16:14:50 dune kernel: [18745.007538] Chrome_ChildThr[2772]: segfault at 0 ip 00007f8d51768f5c sp 00007f8d41878480 error 6 in libmozalloc.so[7f8d51768000+2000]
Oct 10 17:07:32 dune kernel: [21906.956650] Chrome_ChildThr[4608]: segfault at 0 ip 00007f96a0427f5c sp 00007f9690578480 error 6 in libmozalloc.so[7f96a0427000+2000]
Oct 10 18:20:20 dune kernel: [26274.653867] Chrome_ChildThr[6258]: segfault at 0 ip 00007f55b6d74f5c sp 00007f55a6e78480 error 6 in libmozalloc.so[7f55b6d74000+2000]
(In reply to chris from comment #17)
> Hello,
> 
> still have this error on Debian Jessie. Don't understand what means
> "resolved per whiteboard".
That mean that nobody did respond asked questions for months, so bug was closed. To move forward with this report you need to run regular Mozilla build (not Debian one), and after getting this crash again - post a link to it from about:crashes, current stack doesn't give much to investigate
I still get these crashes from time to time with Debian 8's Iceweasel 38.5.0:
Jan  3 20:52:46 vinci kernel: [589984.560278] Chrome_ChildThr[13909]: segfault at 0 ip 00000000f76f8d20 sp 00000000efee6a30 error 6 in libmozalloc.so[f76f8000+2000]
Jan  3 23:39:34 vinci kernel: [600002.484851] Chrome_ChildThr[12623]: segfault at 0 ip 00000000f76d0d20 sp 00000000efee6a30 error 6 in libmozalloc.so[f76d0000+2000]
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