High rate of AccessingLogFailed on Windows XP

NEW
Unassigned

Status

()

defect
5 years ago
2 years ago

People

(Reporter: gps, Unassigned)

Tracking

(Blocks 1 bug)

Firefox Tracking Flags

(Not tracked)

Details

Reporter

Description

5 years ago
About 10% of hotfix payload records are indicating failure due to AccessingLogFailed. The problem is most pronounced on Windows XP.

Georg: would you mind brain dumping?
Flags: needinfo?(georg.fritzsche)
Most of these were actually "install.log not found or not updated", right?
https://hg.mozilla.org/releases/firefox-hotfixes/file/d29a3d24405c/v20140527.01/InstallerLauncher/InstallerLauncher/InstallerLauncher.cpp#l392

On Windows 5.1.* / XP, we don’t try to elevate. [0]
If we detect that the install path is not writable, we run the installer non-hidden [1], the assumption being that users can try to install to a writable location.
However, i assume we still default to the non-writable location in that visible installer as i don’t see us changing/influencing the path anywhere.

How likely does that scenario seem? Are we somehow able to confirm/correlate this from the data we have?
Flags: needinfo?(georg.fritzsche)
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