1050032 - Updater Issues/feature

Status: RESOLVED DUPLICATE of bug 394984

(Firefox :: General, defect)

Description

[Adrian J Fernandez [:Aj]]

In MacOS X, seems the updater is not able to deal with permission issues correctly.

Original Issue/Bug:
FireFox Version 30.0
The firefox updater would open up and state that there's an update available and to update. One proceeds to update but no progress made in the progress bar;
"Downloading Firefox [no update in progress bar] connecting to update server..."
The download never completes and the updater (apparently) never gives up or shows any information relating to what's going on or what might be holding up the progress.

Troubleshooting:
Apparently there's no manual way (that I could find) to get the GUI updater to run on demand. I ended up using the cli updater (using https://wiki.mozilla.org/Software_Update:Manually_Installing_a_MAR_file) to give me useful logs.

The crux of the issue was the following:
1. macosx with (original) admin user: Yuli
2. Yuli installs Firefox (permissions under /Applications/Firefox.app/ get set to Yuli:admin)
3. User Aj gets added as admin user
4. User Yuli admin's rights removed.
5. User Aj running firefox, firefox attempts to update (pops up update msg) but can't as it doesn't have the correct permissions: Aj:admin to /Applications/Firefox.app/

Fix is to: sudo chown -R Aj:admin /Applications/Firefox.app/
Update(s) successful

This is NOT really a "Firefox" issue per-say, however, the updater should be made to at least warn the user of the underlying issue or if the updater wants to actually fix the issue, prompt the user for the admin password so that it could download && install the files correctly.

If this was already correct upstream, apologies.

Thanks!