1050180 - [3rd][ConnectA2] It is easy to flash white screen during chating.

Status: RESOLVED FIXED

(Firefox OS Graveyard :: General, defect, P2)

Description

[sync-1]

Created an attachment (id=894760)
 ConnectA2
 
 CONTACT:
  15821566167.		
 
  DEFECT DESCRIPTION:
  It is easy to flash white screen during chating.
 
  REPRODUCING PROCEDURES:
  1. Enter "ConnectA2";
  2. Select one contact to chat;
  3. It is easy to flash white screen during chating.--KO
  操作步骤：
  1. 进入“ConnectA2”应用；
  2. 选择联系人去聊天；
  3. 在聊天过程中很容易出现白屏现象。--KO
  预期结果：
  没有白屏出现。
 
  EXPECTED BEHAVIOUR:
  Have no white screen.
 
  ASSOCIATE SPECIFICATION:
 
  TEST PLAN REFERENCE:
 
  TOOLS AND PLATFORMS USED:
 
  USER IMPACT:
 
  REPRODUCING RATE:
  100%
 
  For FT PR, Please list reference mobile's behavior:
  暂无soul 3.5 FF对比机行为。

Comment 1

[sync-1]

Attachment: ConnectA2

Comment 2

[dev]

We can fix that. When do you need the new release?

Juanma

Comment 3

[Gao Hongjie]

We will compile the MP release at August 13. Please help to provide the new release before August 11. Thanks.

Comment 4

[dev]

No problem. We will try to have the fix done tomorrow.

Comment 5

[dev]

Attachment: ConnectA2_v16H.zip

The new release is uploaded on the Marketplace and pending for review.

Comment 6

[sync-1]

Created an attachment (id=902167)
 white screen
 
 Have some improve on new release version, thanks!
 But still exist white screen when virtual keyboard disappear.
 Pls check the video.

Comment 7

[sync-1]

Created an attachment (id=902167)
 white screen
 
 Have some improve on new release version, thanks!
 But still exist white screen when virtual keyboard disappear.
 Pls check the video.

Comment 8

[sync-1]

Attachment: white screen

Created an attachment (id=902167)
 white screen
 
 Have some improve on new release version, thanks!
 But still exist white screen when virtual keyboard disappear.
 Pls check the video.

Comment 9

[dev]

(In reply to sync-1 from comment #8)
> Created attachment 8471286 [details]
> white screen
> 
> Created an attachment (id=902167)
>  white screen
>  
>  Have some improve on new release version, thanks!
>  But still exist white screen when virtual keyboard disappear.
>  Pls check the video.

I cannot reproduce this error in ConnectA2 v16h. When you tap in the 'send' button, the keyboard should not disappear. Could you please check the ConnectA2 version in 'Config'->'About Us'?

Thanks,

Juanma

Comment 10

[Gao Hongjie]

Hi Juanma,

Please help to modify notification setting default to "off" in new release and put it in attachment. We will pre-install it in ROM.

Comment 11

[dev]

(In reply to Gao Hongjie from comment #10)
> Hi Juanma,
> 
> Please help to modify notification setting default to "off" in new release
> and put it in attachment. We will pre-install it in ROM.


With "Tarako":"yes" in 'just-engine.config' file. The “yes” means to turn off the background messages, meaning user will not get IM messages until they open ConnectA2 app.

Juanma

Comment 12

[Gao Hongjie]

Hi Juanma,

    We can not find ConnectA2 app in Marketplace with CMCC/China-UNICOM SIM card. Please provide the app directly, thanks.

Comment 13

[dev]

(In reply to Gao Hongjie from comment #12)
> Hi Juanma,
> 
>     We can not find ConnectA2 app in Marketplace with CMCC/China-UNICOM SIM
> card. Please provide the app directly, thanks.

https://marketplace.firefox.com/downloads/file/259825/connecta2-016h.zip

Comment 14

[Gao Hongjie]

Hi Juanma,

    We found that notificaton default setting is still "ON" in latest release and the battery will run out in short time.
    please help to fix it.

Comment 15

[dev]

Hello Jasper,

You do need to modify this file: 'just-engine.config'

"Tarako":"yes"

Juanma