Closed Bug 105634 Opened 24 years ago Closed 24 years ago

extra pane in Messenger 5x and broken account access(!!!)

Categories

(SeaMonkey :: MailNews: Message Display, defect)

x86
Windows 2000
defect
Not set
critical

Tracking

(Not tracked)

VERIFIED DUPLICATE of bug 106021

People

(Reporter: garretta, Assigned: sspitzer)

References

()

Details

Installed latest Oct18th build from mozillazine.org (involved un-installing Oct15th completely). Mozilla broswer comes up and normal, but Messenger 5x has extra pane above column headings and no acces to config'ed mail/news accounts. I know this isn't tech. support -- but this is a) a bug, and b) something probably others will encounter ... please help. http://www.garretta.com/horked-messenger5x-panel1.jpg thx -GA
Summary: HELP -- extra pane in Messenger 5x and broken → extra pane in Messenger 5x and broken account access(!!!)
wfm w98 2001101803 trunk. bug 51652...?
additional info. I always follow same procedure when updating Mozilla rev (win2kpro-sp2). 1) wait for 'thumbs up' opinion on build from mozillazine 2) un-install existing bld - remove sub-folder(s) of /prog files/mozilla.com/Mozilla 3) install of new bld. This procedure has worked without problem for months. For some reason, the latest Oct18th build displayed the issue I describe. I un-installed the software (oct18th) and re-installed Oct15th and problem still existed. Thus, I assume something bogus is being stored in either local prefs file and/or registry. -GA
voila -- repeatable... 1) remove mozilla 2) delete profile director under c:\docs and set\<uid>\app data\mozilla (this will leave disk and registry out of sync) 3) install Mozilla oct 23rd build off mozillazine 4) remove previous profile from profile manager (to sync registry -- see above) 5) concert Communicator profile 6) un-install Mozilla Oct23 (b/c quote reply text doesn't work ..doah) 7) install Mozilla oct 15th 8) open messenger and will have extra pane above msg column headings -GA
additional note -- the fix involves Mozilla uninstall and deletion of profile directory. The problem does persist through un-install/re-install. Thus, I suspect issue resides in local settings in profile.
yet again -- http://www.garretta.com/horked-messenger5x-panel2.jpg Had Oct18th Mozillazine rec. running. Un-install. Install Oct 29th OTIS S/MIME build to check functionality (no new features/gui but seems to work). Un-install. Re-install same Oct18th build and voila ...hork-ville. Something must be saved to profile preferences because subsequent un-install re-install doesn't fix. Unfortunately, I don't know preference file and can't determine where issue lies. I'll copy and upload pref.js and libprefs.js upon request. -GA
Marking dup of later bug 106021 as it has a patch. Deleting xul.mfl in your profile directory should correct the problem. *** This bug has been marked as a duplicate of 106021 ***
Status: UNCONFIRMED → RESOLVED
Closed: 24 years ago
Resolution: --- → DUPLICATE
verified dup
Status: RESOLVED → VERIFIED
Product: Browser → Seamonkey
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