Closed
Bug 1057226
Opened 10 years ago
Closed 9 years ago
Can't use Kindle Cloud Reader in Firefox OS browser
Categories
(Web Compatibility :: Site Reports, defect)
Tracking
(b2g-v1.4 affected, b2g-v2.0 affected, b2g-v2.1 affected)
RESOLVED
DUPLICATE
of bug 964167
People
(Reporter: kanru, Unassigned)
References
()
Details
(Keywords: foxfood, Whiteboard: [webcompat], b2g)
Attachments
(1 file)
432.46 KB,
image/png
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Details |
Tested on Flame. The webapp doesn't seem to response to the touch or click event. And the page is not scrollable.
Updated•10 years ago
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QA Contact: ddixon
Comment 2•10 years ago
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Kan-Ru Chen, I accessed the URL you provided. However, more information regarding your environmental variables would be very helpful. What branch and build did you see this issue in? What memory setting are you testing with on your Flame device? 512 or 319 MB? What web page are you seeing this issue after logging into (https://read.amazon.com/)? Thanks you!
Flags: needinfo?(kchen)
Reporter | ||
Comment 3•10 years ago
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(In reply to Duane Dixon [:ddixon] from comment #2) > Kan-Ru Chen, > > I accessed the URL you provided. However, more information regarding your > environmental variables would be very helpful. > > What branch and build did you see this issue in? Latest mozilla-central Gaia e424c85eda87a40c0fa64d6a779c3fa368bf770b Gecko https://hg.mozilla.org/mozilla-central/rev/daa84204a11a BuildID 20140824160205 Version 34.0a1 ro.build.version.incremental=108 ro.build.date=Tue Jun 10 19:40:40 CST 2014 B1TC20011210 > What memory setting are you testing with on your Flame device? 512 or 319 > MB? 512 MB > What web page are you seeing this issue after logging into > (https://read.amazon.com/)? Screenshot attached. This page requires you to have a Amazon account in order to login. After login the URL is still https://read.amazon.com It renders correctly but I can't interact with it except long-click brings a pop-up.
Flags: needinfo?(kchen)
Comment 4•10 years ago
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Branch Check Issue DOES occur in Flame 2.1, 2.0, 1.4, and 2.1 Open_C Actual Results: After logging into web page: (https://read.amazon.com/), user cannot scroll the page and at times page is unresponsive to touch commands. Device: Flame Master BuildID: 20140822010750 Gaia: afcdd36f13e75adcdebe57d842a277fd587faf28 Gecko: 0b9dd32d1e16 Version: 34.0a1 (Master) Firmware Version: v123 User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0 ------------------------------------------------------- Device: Flame 2.0 BuildID: 20140825185056 Gaia: a51633e29a7826b6bf07cb1c5ad81b3217b9820a Gecko: fdac649a65ac Version: 32.0 (2.0) Firmware Version: v123 User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0 ------------------------------------------------------- Device: Flame 1.4 BuildID: 20140825062151 Gaia: cf9d74da6653efeb43d9653e81c61aa00e693a67 Gecko: cdcb73d0febc Version: 30.0 (1.4) Firmware Version: v123 User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0 ------------------------------------------------------- Device: Open_C Master BuildID: 20140825062151 Gaia: cf9d74da6653efeb43d9653e81c61aa00e693a67 Gecko: cdcb73d0febc Version: 30.0 (1.4) Firmware Version: v123 User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0
QA Whiteboard: [QAnalyst-Triage?]
status-b2g-v1.4:
--- → affected
status-b2g-v2.0:
--- → affected
status-b2g-v2.1:
--- → affected
Flags: needinfo?(jmitchell)
Keywords: qawanted
Updated•10 years ago
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QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(jmitchell)
Comment 5•10 years ago
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FWIW this affects flatfish too. After selecting a book, two pages display but is impossible to page forward or back or summon the menu. I've filed a support request about this bug with Amazon.
Updated•10 years ago
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QA Whiteboard: [QAnalyst-Triage+] → [QAnalyst-Triage+][lead-review+]
Comment 6•9 years ago
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This has worsened, now I can't even tap on the book covers =( Is this an actual bug on Firefox OS or poor web making from Amazon? The site works fine on Firefox.
Flags: needinfo?(kdubost)
Whiteboard: [webcompat]
Comment 7•9 years ago
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Alex, I don't know. One way to investigate would be to fake Chrome UA on Gecko. and fake Firefox OS UA on Blink. And see what is working or not.
Flags: needinfo?(kdubost)
Comment 8•9 years ago
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So on the new Foxfood phones, I can click covers and load a book but I can't turn pages. The page also renders oddly zoomed in with no way to zoom out or turn pages.
Comment 9•9 years ago
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https://groups.google.com/a/mozilla.com/forum/?utm_medium=email&utm_source=footer#!msg/foxfood-feedback/LIhqJzOn4yI/YUZgbsrQClEJ
Comment 11•9 years ago
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This has come up before - see bug 1036964 and bug 964167. Looks like amazon just doesn't want to support mobile web browsers. Unless something has changed this is likely not an APZ issue.
Flags: needinfo?(bugmail.mozilla)
Updated•9 years ago
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See Also: → https://github.com/webcompat/web-bugs/issues/189
Flags: needinfo?(nhirata.bugzilla)
QA Whiteboard: [QAnalyst-Triage+][lead-review+] → [QAnalyst-Triage+][lead-review+] [top-dogfood]
Component: General → Mobile
Flags: needinfo?(nhirata.bugzilla)
Product: Firefox OS → Tech Evangelism
Whiteboard: [webcompat] → [webcompat], b2g
Mike, can you take a look or redirect to someone who can please?
Flags: needinfo?(miket)
Comment 13•9 years ago
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Hi Noaki, I agree with Kats, Amazon just doesn't seem interested in supporting mobile browsers. Exactly 0 mobile browsers having a working read.amazon.com web experience. They *all* link to a page that describes "Kindle for Android" (even iOS Safari). It just so happens that Amazon probably doesn't recognize the B2G UA string and so it passes it through to the Desktop site which is not designed for a responsive mobile experience. I've cc'd Hallvord if he wants to dig in and figure out why synthetic click events aren't working here (I don't see any touch handlers at all), but I don't think we're going to get very far with Amazon even if we do figure it out. :(
Comment 14•9 years ago
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If it's up to me we close it as dup of bug 964167.
Comment 15•9 years ago
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Agreed.
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → DUPLICATE
Assignee | ||
Updated•5 years ago
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Product: Tech Evangelism → Web Compatibility
Assignee | ||
Updated•2 months ago
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Component: Mobile → Site Reports
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Description
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