1059838 - [Flatfish] Software update stuck at "Checking for updates"

Status: RESOLVED WONTFIX

(Firefox OS Graveyard :: General, defect)

Description

[Ravi]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.94 Safari/537.36

Steps to reproduce:

OS Version: 1.4.0.0-prerelease
Firmware revision : flatfish_20140120-1529
Platform version: 29.0a1
Build ID: 20140120153642

1. Under Settings-> Device Information-> Software Updates
2. Click on Check Now
3. Message appears "Checking for updates" and it get stuck at this point.


Actual results:

On Software Updates, Message appears "Checking for updates" and it get stuck at this point.

Comment 1

[YF (Yang)]

How do I update Firefox OS on my tablet?
Over the Air (OTA) updates are not available so you will need to flash your tablet by connecting it to a PC (Linux or Windows). You may flash our Firefox OS pre-built images or build your own from source.
- From https://wiki.mozilla.org/FirefoxOS/TCP#How_do_I_update_Firefox_OS_on_my_tablet.3F


It may need an friendly message for users, it is deceptive now, even now as pre stage.

Comment 2

[Andrew Truong [:feer56] [:andrewtruong] [:atruong]]

OTA updates are not available at this moment. I don't believe that they will come anytime soon. 

Jenny, can you tell us if we will receive OTA updates any time or if a friendly message should be displayed.

Comment 3

[BMO Automation]

Firefox OS is not being worked on