[RFE] tell user when PSM is required but not installed

VERIFIED DUPLICATE of bug 47617

Status

Core Graveyard
Security: UI
P3
enhancement
VERIFIED DUPLICATE of bug 47617
17 years ago
a year ago

People

(Reporter: Daniel Rall, Assigned: Stephane Saux)

Tracking

1.0 Branch
Future
x86
Linux

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

17 years ago
Accessing any web content over SSL (i.e. any https protocol URL) is impossible
using Mozilla 0.9.5.  If the browser window is new, I get the
following HTML (which of course renders as a blank page):

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01
Transitional//EN"><html><head><title></title></head><body></body></html>

If the browser window exists, there is no change after entering a new
URL into the the input drop down (the one situated between the Stop
and Search buttons).  The status bar shows "Document: Done (0.027
secs)" (of course the times vary slightly).

I've asked around and haven't heard of anyone else with such a
problem, so this is almost certainly related to my workstation's
configuration.  I'm a developer, and would appreciate some hints on
where start debugging this issue.  Got clue?
(Reporter)

Comment 1

17 years ago
Not certain whether this falls under the Security or Networking component.

Here's some system information from my workstation:

dlr@despot:dlr$ rpm -q mozilla mozilla-mail openssl
mozilla-0.9.5-0
mozilla-mail-0.9.5-0
openssl-0.9.6-3
Priority: -- → P3
Target Milestone: --- → mozilla0.9.6
(Reporter)

Comment 2

17 years ago
I have this exact problem on my workstation at work with 0.9.5 (as well as the
one at home, where I originally noticed this bug).

Does mozilla use openssl?
(Reporter)

Comment 3

17 years ago
Michael Salmon clued me into to the mozilla-psm RPM.  I can now access SSL'd
content using Mozilla, yay!

dlr@warrior:dlr$ rpm -q mozilla-psm
mozilla-psm-0.9.5-0
However, Mozilla should throw up a dialog box indicating that I need the PSM
package, rather doing its best immitation of a piece of dead wood (which it most
certainly is not).  I'm leaving this bug open pending resolution of this defect.
Severity: critical → normal
Priority: P3 → P2
Target Milestone: mozilla0.9.6 → mozilla0.9.7
Changing description and reassigning to PSM. If you attempt to access an HTTPS
site without PSM installed, should we inform the user that they need PSM? Feel
free to mark this WONTFIX if you think this is unnecessary. I don't think it's
super-important but it might be a nice thing to do.
Assignee: mstoltz → ssaux
Severity: normal → enhancement
Status: UNCONFIRMED → NEW
Component: Security: General → Client Library
Ever confirmed: true
Product: Browser → PSM
QA Contact: bsharma → junruh
Summary: Unable to access content over SSL → [RFE] tell user when PSM is required but not installed
Target Milestone: mozilla0.9.7 → ---
Version: other → 2.1
(Reporter)

Comment 5

17 years ago
A desktop browser which is non-functional for SSL'd content is crippled at best,
and useless for e-commerce.  Mozilla has full support for SSL'd content when PSM
is installed, so should go to whatever lengths necessary to avoid being placed
into this category.

Users attempting to access SSL'd content without PSM installed should
immediately be informed why the content cannot be accessed.  Otherwise, what is
really a mis-configuration by the user ends up looking like a browser defect.  

It is an unfortunate reality of this world we live in that appearence holds much
weight in the judgements people make.  Provide people with the information they
need to get the most out of an excellent desktop browser, and make the right
judgement of Mozilla.  =)
(Assignee)

Updated

17 years ago
Priority: P2 → P3
Target Milestone: --- → Future
(Reporter)

Comment 6

17 years ago
I would like to submit a patch addressing this defect, but haven't never
attempted to grok the source of this project before.  Stephane, would you point
me to the right module or source file to make this change in, and provide a
pointer to the API used for dialog boxes (and possibly status bar as well)?

Thanks, Daniel

Comment 7

16 years ago
I believe this is now a dupe of bug 47617, since that bug mutated...

Comment 8

16 years ago

*** This bug has been marked as a duplicate of 47617 ***
Status: NEW → RESOLVED
Last Resolved: 16 years ago
Resolution: --- → DUPLICATE

Comment 9

16 years ago
Verified dupe.
Status: RESOLVED → VERIFIED

Updated

13 years ago
Component: Security: UI → Security: UI
Product: PSM → Core

Updated

10 years ago
Version: psm2.1 → 1.0 Branch
Product: Core → Core Graveyard
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