Accessing any web content over SSL (i.e. any https protocol URL) is impossible using Mozilla 0.9.5. If the browser window is new, I get the following HTML (which of course renders as a blank page): <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"><html><head><title></title></head><body></body></html> If the browser window exists, there is no change after entering a new URL into the the input drop down (the one situated between the Stop and Search buttons). The status bar shows "Document: Done (0.027 secs)" (of course the times vary slightly). I've asked around and haven't heard of anyone else with such a problem, so this is almost certainly related to my workstation's configuration. I'm a developer, and would appreciate some hints on where start debugging this issue. Got clue?
Not certain whether this falls under the Security or Networking component. Here's some system information from my workstation: dlr@despot:dlr$ rpm -q mozilla mozilla-mail openssl mozilla-0.9.5-0 mozilla-mail-0.9.5-0 openssl-0.9.6-3
Priority: -- → P3
Target Milestone: --- → mozilla0.9.6
I have this exact problem on my workstation at work with 0.9.5 (as well as the one at home, where I originally noticed this bug). Does mozilla use openssl?
Michael Salmon clued me into to the mozilla-psm RPM. I can now access SSL'd content using Mozilla, yay! dlr@warrior:dlr$ rpm -q mozilla-psm mozilla-psm-0.9.5-0 However, Mozilla should throw up a dialog box indicating that I need the PSM package, rather doing its best immitation of a piece of dead wood (which it most certainly is not). I'm leaving this bug open pending resolution of this defect.
Severity: critical → normal
Priority: P3 → P2
Target Milestone: mozilla0.9.6 → mozilla0.9.7
Changing description and reassigning to PSM. If you attempt to access an HTTPS site without PSM installed, should we inform the user that they need PSM? Feel free to mark this WONTFIX if you think this is unnecessary. I don't think it's super-important but it might be a nice thing to do.
Assignee: mstoltz → ssaux
Severity: normal → enhancement
Status: UNCONFIRMED → NEW
Component: Security: General → Client Library
Ever confirmed: true
Product: Browser → PSM
QA Contact: bsharma → junruh
Summary: Unable to access content over SSL → [RFE] tell user when PSM is required but not installed
Target Milestone: mozilla0.9.7 → ---
Version: other → 2.1
A desktop browser which is non-functional for SSL'd content is crippled at best, and useless for e-commerce. Mozilla has full support for SSL'd content when PSM is installed, so should go to whatever lengths necessary to avoid being placed into this category. Users attempting to access SSL'd content without PSM installed should immediately be informed why the content cannot be accessed. Otherwise, what is really a mis-configuration by the user ends up looking like a browser defect. It is an unfortunate reality of this world we live in that appearence holds much weight in the judgements people make. Provide people with the information they need to get the most out of an excellent desktop browser, and make the right judgement of Mozilla. =)
I would like to submit a patch addressing this defect, but haven't never attempted to grok the source of this project before. Stephane, would you point me to the right module or source file to make this change in, and provide a pointer to the API used for dialog boxes (and possibly status bar as well)? Thanks, Daniel
I believe this is now a dupe of bug 47617, since that bug mutated...
*** This bug has been marked as a duplicate of 47617 ***
Status: NEW → RESOLVED
Last Resolved: 16 years ago
Resolution: --- → DUPLICATE
Status: RESOLVED → VERIFIED
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