Created attachment 8483233 [details] test_audios.zip Gaia fbb297c39aab5f17b179533d2a9a6c5166b2c197 Gecko https://hg.mozilla.org/releases/mozilla-aurora/rev/fb5e796da813 BuildID 20140902160204 Version 34.0a2 Base image v123 STR: 1. Insert a SD card with some songs under /Notifications and /Ringtones folder 2. Go to Settings -> Sound 3. Under the "Tones" category, select "Manage Tones" 4. Select "[AMR (audio)]test.amr" as default ringtone (please refer attachment test_audios.zip, the two audios have the same problem) Expect result: The selected song become default ringtone successfully Actual result: Always show "Saving ringtone..." and could not set the audio as default ringtone (http://youtu.be/clVpvIXiL1c)
[Blocking Requested - why for this release]: This problem would let user feel frustrated
Triage on 9/3 Blocking: User should be able to pick amr files to set as default ringtone as it is a supported format. Furthermore, the message shown is mis-leading; If we are unable to set a ringtone as default, UI should say so preferably with a reason and not just hang on "Saving Ringtone..."
Jim, please investigate this one.
It seems like this happens if you open the settings app, receive a call, and then try to change the ringtone. File formats don't seem to matter, and even built-in ringtones can break this. I get a lot of this in the logcat when it happens: I/Gecko ( 291): I/Gecko ( 291): ###!!! [Parent][MessageChannel] Error: Channel error: cannot send/recv I/Gecko ( 291): I/Gecko ( 291): I/Gecko ( 291): ###!!! [Parent][MessageChannel] Error: Channel error: cannot send/recv I'm guessing it's a Gecko regression, since I didn't see this on an earlier Gecko, but I'm going to redirect this to the system app for now. Maybe folks there will have some ideas.
Switching to qawanted first to do branch checks to confirm comment 5, then move forward with the window.
(In reply to Jim Porter (:squib) from comment #5) > It seems like this happens if you open the settings app, receive a call, and > then try to change the ringtone. File formats don't seem to matter, and even > built-in ringtones can break this. I get a lot of this in the logcat when it > happens: > > I/Gecko ( 291): > I/Gecko ( 291): ###!!! [Parent][MessageChannel] Error: Channel error: > cannot send/recv > I/Gecko ( 291): > I/Gecko ( 291): > I/Gecko ( 291): ###!!! [Parent][MessageChannel] Error: Channel error: > cannot send/recv > > I'm guessing it's a Gecko regression, since I didn't see this on an earlier > Gecko, but I'm going to redirect this to the system app for now. Maybe folks > there will have some ideas. Kyle, could it be one of the settings regression ?
I am unable to reproduce this issue and I cannot find the build that you reported it in. Was the initial build a nightly build? or a tinderbox build? I did see a similar issue that involved "Saving..." being displayed. But it can be reproduced with any ringtone. If the phone times out or is locked on the "Sound" setting screen then the user switches ringtone it will display "Saving..." in the ringtone section and it will not go away until setting are restarted. the build I was unable to reproduce your issue in but saw the above issue is: Environmental Variables: Device: Flame 2.2 Master BuildID: 20140910060915 Gaia: f108c706fae43cd61628babdd9463e7695b2496e Gecko: 843332cc69af Version: 35.0a1 (2.2 Master) Firmware: V123 User Agent: Mozilla/5.0 (Mobile; rv:35.0) Gecko/35.0 Firefox/35.0
3 years ago
I have also tried reproducing this issue but could not reproduce it. Leaving the qawanted tag for others to check again later. Environmental Variables: Device: Flame 2.2 BuildID: 20140912061053 Gaia: b72909030e214175144342f7e5df7e88a2b52fd4 Gecko: 59d4326311e0 Version: 35.0a1 (2.2) Firmware Version: v123 User Agent: Mozilla/5.0 (Mobile; rv:35.0) Gecko/35.0 Firefox/35.0
Assigning to you kyle if this is blocked by the settings bug that you linked. Apologies if this isn't correct
All dependent bugs landed to aurora today, need confirmation from QA on v2.1 before closing.
Changing to verifyme since patch already landed.
Verified on [master] Gaia-Rev 3c898380b47f298cd3b7a0dacb3a6529e94322d4 Gecko-Rev https://hg.mozilla.org/mozilla-central/rev/4cdc4b9e5832 Build-ID 20140922184244 Version 35.0a1 (*note: find another settings crashed issue on master, track on bug 1071431) [2.1] Gaia-Rev 3742913e11f69e789dcb0aa0dedf2e5572da0129 Gecko-Rev https://hg.mozilla.org/releases/mozilla-aurora/rev/df42b05782aa Build-ID 20140922185144 Version 34.0a2
Created attachment 8525783 [details] video of verify issue This issue has been successfully verified on Flame 2.1 See attachment: verify_video.MP4 Reproducing rate: 0/5 Flame 2.1 versions: Gaia-Rev 1b231b87aad384842dfc79614b2a9ca68a4b4ff3 Gecko-Rev https://hg.mozilla.org/releases/mozilla-b2g34_v2_1/rev/95fbd7635152 Build-ID 20141119001205 Version 34.0 Device-Name flame FW-Release 4.4.2 FW-Incremental eng.cltbld.20141119.035246 FW-Date Wed Nov 19 03:52:56 EST 2014 Bootloader L1TC00011880
Hi Kevin, please help to verify if this patch is good on master
This issue is verified fixed on Flame 2.2. The set ringtone will save as the default ringtone. Flame 2.2 Device: Flame 2.2 (319mb)(Kitkat Base)(Shallow Flash) Build ID: 20141125040209 Gaia: 824a61cccec4c69be9a86ad5cb629a1f61fa142f Gecko: acde07cb4e4d Version: 36.0a1 (2.2) Firmware Version: v188-1 User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0
3 years ago