Closed Bug 1063189 Opened 10 years ago Closed 10 years ago

[MMS]When user attempts to play a sound file sent from MMS the Messaging app will lock up

Categories

(Firefox OS Graveyard :: Gaia::SMS, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(blocking-b2g:2.1+, b2g-v1.4 unaffected, b2g-v2.0 unaffected, b2g-v2.1 affected, b2g-v2.2 affected)

RESOLVED DUPLICATE of bug 1058376
blocking-b2g 2.1+
Tracking Status
b2g-v1.4 --- unaffected
b2g-v2.0 --- unaffected
b2g-v2.1 --- affected
b2g-v2.2 --- affected

People

(Reporter: SalvadorR, Unassigned)

References

()

Details

(Keywords: regression, Whiteboard: [2.1-exploratory])

Attachments

(2 files)

Description: When user receives an audio file through MMS and attempts to play the file in the Messaging app, the app will Freeze. Repro Steps: 1) Update a Flame device to BuildID: 20140903000204 2) On a seperate device, send a audio file through MMS to the test device 3) On the test device, attempt to open the audio file in the Messaging app 4) Observe status of the Messaging app after attempting to open audio file Actual: Messaging app freezes after attempting to open the audio file Expected: Messaging app works fine after opening the audio file Environmental Variables: Device: Flame 2.1 (319mb) Build ID: 20140903000204 Gaia: fbb297c39aab5f17b179533d2a9a6c5166b2c197 Gecko: fb5e796da813 Version: 34.0a2 Firmware Version: v123 User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0 Repro frequency: 3/3 See attached: Video Clip, Logcat https://www.youtube.com/watch?v=CfL7j6dJ1N8&edit=vd
This issue occurs on Flame 2.1 (319 mb), Flame 2.1 (512 mb) and Flame 2.2 Actual: Messaging app freezes after attempting to open the audio file Flame 2.1 (319 mb) Environmental Variables: Device: Flame 2.1 (319mb) BuildID: 20140904000203 Gaia: a47ecb6368c015dd72148acde26413fd90ba3136 Gecko: 757931d0149e Version: 34.0a2 (2.1) Firmware: V123 User Agent: Mozilla/5.0 (Mobile; rv:33.0) Gecko/33.0 Firefox/33.0 Flame 2.1 (512 mb) Environmental Variables: Device: Flame 2.1 (512mb) BuildID: 20140904000203 Gaia: a47ecb6368c015dd72148acde26413fd90ba3136 Gecko: 757931d0149e Version: 34.0a2 (2.1) Firmware: V123 User Agent: Mozilla/5.0 (Mobile; rv:33.0) Gecko/33.0 Firefox/33.0 Flame 2.2 Environmental Variables: Device: Flame Master (319mb) Build ID: 20140904040204 Gaia: 008026e932b64b4a70b9931c3da96986583bc8d4 Gecko: 776fa9cf70cd Version: 35.0a1 (Master) Firmware Version: v123 User Agent: Mozilla/5.0 (Mobile; rv:35.0) Gecko/35.0 Firefox/35.0 ----------------------------------------------------------------------------- This issue does NOT occur on Flame 2.0, Flame 1.4, Open C 2.2, Open C 2.1, Open C 2.0 and Open C 1.4 Expected: Messaging app works fine after opening the audio file Flame 2.0 Environmental Variables: Device: Flame 2.0 (319mb) BuildID: 20140904000202 Gaia: d056733f8a7a1a152f5458b323f092c47dbffa48 Gecko: 19383abee78a Version: 32.0 (2.0) Firmware: V123 User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0 Flame 1.4 Environmental Variables: Device: Flame 1.4 (319mb) Build ID: 20140904063007 Gaia: 2ee5b00bfbb8a67a967094804390b4afce8ecf54 Gecko: acb69ef9f3e4 Version: 30.0 (1.4) Firmware Version: v123 User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0 Open C 2.2 Environmental Variables: Device: Open_C Master Build ID: 20140904040204 Gaia: 008026e932b64b4a70b9931c3da96986583bc8d4 Gecko: 776fa9cf70cd Version: 35.0a1 (Master) Firmware Version: P821A10V1.0.0B06_LOG_DL User Agent: Mozilla/5.0 (Mobile; rv:35.0) Gecko/35.0 Firefox/35.0 Open C 2.1 Environmental Variables: Device: Open_C 2.1 BuildID: 20140904000203 Gaia: a47ecb6368c015dd72148acde26413fd90ba3136 Gecko: 757931d0149e Version: 34.0a2 (2.1) Firmware: P821A10v1.0.0B06_LOG_DL User Agent: Mozilla/5.0 (Mobile; rv:33.0) Gecko/33.0 Firefox/33.0 Open_C 2.0 Environmental Variables: Device: Open_C 2.0 Build ID: 20140904000202 Gaia: d056733f8a7a1a152f5458b323f092c47dbffa48 Gecko: 19383abee78a Version: 32.0 (2.0) Firmware Version: P821A10V1.0.0B06_LOG_DL User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0 Open C 1.4 Environmental Variables: Device: Open_C 1.4 Build ID: 20140904063007 Gaia: 2ee5b00bfbb8a67a967094804390b4afce8ecf54 Gecko: acb69ef9f3e4 Version: 30.0 (1.4) Firmware Version: P821A10V1.0.0B06_LOG_DL User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(ktucker)
Please ignore comment 0's video link Here is the updated youtube link http://youtu.be/D-csiybhcnQ
This issue does Not occur on Flame 1.3 Base Image (v123) Expected: Messaging app works fine after opening the audio file Device: Flame 1.3 Build ID: 20140627162151 Gaia: 5c43d012a9351e8aaeacda0b87b0886b7f67d33d Gecko: e181a36ebafaa24e5390db9f597313406edfc794 Version: 28.0 (1.3) Firmware Version: v123 User Agent: Mozilla/5.0 (Mobile; rv:28.0) Gecko/28.0 Firefox/28.0
[Blocking Requested - why for this release]: This is a regression from 2.0 and the user is put into a state where the buttons do not function so nominating this 2.1?
blocking-b2g: --- → 2.1?
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(ktucker)
QA Contact: aalldredge
Mozilla Inbound Regression Window: Last working: Device: Flame 2.1 BuildID: 20140821223018 Gaia: afcdd36f13e75adcdebe57d842a277fd587faf28 Gecko: c365e93b8e42 Version: 34.0a1 (2.1) Firmware: V123 User Agent: Mozilla/5.0 (Mobile; rv:33.0) Gecko/33.0 Firefox/33.0 First Broken: Device: Flame 2.1 BuildID: 20140821224417 Gaia: afcdd36f13e75adcdebe57d842a277fd587faf28 Gecko: a9c2b0b7adac Version: 34.0a1 (2.1) Firmware: V123 User Agent: Mozilla/5.0 (Mobile; rv:33.0) Gecko/33.0 Firefox/33.0 Last working Gaia First Broken Gecko: Issue DOES reproduce Gaia: afcdd36f13e75adcdebe57d842a277fd587faf28 Gecko: a9c2b0b7adac First Broken Gaia Last working Gecko: Issue does NOT reproduce Gaia: afcdd36f13e75adcdebe57d842a277fd587faf28 Gecko: c365e93b8e42 Pushlog: http://hg.mozilla.org/integration/mozilla-inbound/pushloghtml?fromchange=c365e93b8e42&tochange=a9c2b0b7adac Caused by Bug 1040017
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(jmitchell)
possibly broken by bug 1040017 - can you take a look Patrick?
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(jmitchell) → needinfo?(kk1fff)
Steve, Can you take a look first? Not sure if this is SMS bug. According to the video, it's a broken function.
blocking-b2g: 2.1? → 2.1+
Flags: needinfo?(schung)
I can not reproduce this issue on master, is this only reproducible on certain format of audio? If it's file format issue please provide the testing media, thanks.
Flags: needinfo?(schung)
Flags: needinfo?(srapanan)
QA Wanted - See comment 8.
QA Whiteboard: [QAnalyst-Triage+]
Keywords: qawanted
Attached audio woodpeck.amr
I was still able to get the issue to repro on today's build. I noticed a higher repro rate when you save the sound file, back out and attempt to play it again. Attached the sound file used for test.
Flags: needinfo?(srapanan)
I can reproduce this after I saved the received file, go back to message then play it again. It looks that this bug is caused by bug 1040017 as it affected device storage. Patch for bug 1058376 should be able fix this.
Flags: needinfo?(kk1fff)
Blocks: 1040017
Depends on: 1058376
We'll test again once bug 1058376 lands, and we'll eventually dupe if this is fixed in that bug.
Keywords: qawanted
bug 1058376 landed, can we test this again with a master build that has the fix to bug 1058376 ? (I'm fine with waiting one more day, just to be sure we test with a build that has the fix :) ). Thanks !
Keywords: qawanted
I was unable to reproduce this issue in the latest 2.2 Master with KK base. Environmental Variables: Device: Flame 2.2 Master BuildID: 20140919052449 Gaia: d170091ba1b5597b05f37fb259f6b8eb02568798 Gecko: 3475e6a1665a Version: 35.0a1 (2.2 Master) Firmware: V180 User Agent: Mozilla/5.0 (Mobile; rv:35.0) Gecko/35.0 Firefox/35.0 Repro rate: 0/20
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(jmitchell)
Keywords: qawanted
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(jmitchell)
Thanks, let's dupe then :)
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
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