Closed Bug 1068064 Opened 10 years ago Closed 7 years ago

[Loop] Loop client crashes when user log-in into the app following the wizard (first time user uses the app) with Firefox Account (not previously registered in settings)

Categories

(Firefox OS Graveyard :: Gaia::Loop, defect)

ARM
Gonk (Firefox OS)
defect
Not set
major

Tracking

(Not tracked)

RESOLVED WONTFIX

People

(Reporter: javier.deprado, Unassigned)

References

Details

(Whiteboard: [mobile app][tef-triage])

Attachments

(1 file)

Attached file Flame_FxA_Logs.txt
Device: Flame Loop version: c28eaef Build: flame-kk.user.v2.0.gecko-2d2ca12.gaia-7edd3b0 1.- Install Loop client 2.- Check in settings-> Firefox Accounts you're not authenticated 2.- Open Loop, and and once the wizard has completed, try to login using Firefox Accounts 3.- At the end of the process,by pressing the button "Done", Loop app crashes. ACTUAL RESULT Loop crashes. EXPECTED RESULT main screen of the application should appear.
Whiteboard: [mobile app]
Hardware: x86 → ARM
Severity: normal → critical
Priority: -- → P1
It seems that it does not happen with all the devices, so we need to ensure that it happens or not when the app is uploaded in the Market Place.
Priority: P1 → --
Whiteboard: [mobile app] → [mobile app][blocking][tef-triage]
It's a 401 error. Loop app don't crash
Depends on: 1059787
Assignee: nobody → carmen.jimenezcabezas
Status: NEW → ASSIGNED
FxA folks are working on the 401 issue at https://github.com/mozilla/jwcrypto/issues/95
Besides the 401 error, I was seeing a pretty consistent crash on my Flame when trying to log in. After debugging it, I determined it was an OOM error... and then remembered I had my flame configured to simulate 256Mb devices. After resetting the Flame configured memory to 512, the crashes disappeared. Since I believe 256Mb devices are not going to be supported anyway, closing this as duplicated.
Status: ASSIGNED → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
Status: RESOLVED → REOPENED
Resolution: DUPLICATE → ---
This is not going to happen in 1.1 target customer, so not blocking and moving to be considered in next version
Whiteboard: [mobile app][blocking][tef-triage] → [mobile app][tef-triage]
Severity: critical → major
Assignee: carmen.jimenezcabezas → nobody
Firefox OS is not being worked on
Status: REOPENED → RESOLVED
Closed: 10 years ago7 years ago
Resolution: --- → WONTFIX
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