Closed
Bug 1068886
Opened 10 years ago
Closed 10 years ago
attaching a photo to a bug report crashes my tab
Categories
(Firefox :: Untriaged, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 1067351
People
(Reporter: RebeccaScheffler, Unassigned)
Details
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:35.0) Gecko/20100101 Firefox/35.0 Build ID: 20140917030202 Steps to reproduce: I filled out this bugzilla aform went to attach a file (screen shot of my bug) I recreated it 2 times I had a friend try on her computer and it crashed her tabs as well Actual results: it crashed all of my tabs Expected results: it should have attached my file
Comment 1•10 years ago
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¡Hola Rebecca! Could you please try the troubleshooting procedure at https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help and see if that fixes the crash? If not, please collect the entries from about:crashes and add those to a bug comment.
Flags: needinfo?(RebeccaScheffler)
Reporter | ||
Comment 2•10 years ago
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So I maybe confused about the terminology. Sounds more like a hang then a crash, but this is what was said when I tried to attach a screen shot: "Tab crashed Well, this is embarrassing. We tried to display this Web page, but it's not responding." with a Try Again button. When I hit "Try again" it refreshes the page but deleted anything I had put in the whiteboards and did not attach my photo. There are no crash reports in my about:crashes. I also forgot to mention I had started a clean profile and was able to reproduce it.
Flags: needinfo?(RebeccaScheffler)
Comment 3•10 years ago
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Are you per chance using e10s https://wiki.mozilla.org/Electrolysis ? If so this would most likely be a duplicate of https://bugzilla.mozilla.org/show_bug.cgi?id=1067351
Flags: needinfo?(RebeccaScheffler)
I believe that is the case.
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Flags: needinfo?(RebeccaScheffler)
Resolution: --- → DUPLICATE
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Description
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