Closed Bug 1068886 Opened 10 years ago Closed 10 years ago

attaching a photo to a bug report crashes my tab

Categories

(Firefox :: Untriaged, defect)

35 Branch
x86
macOS
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 1067351

People

(Reporter: RebeccaScheffler, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:35.0) Gecko/20100101 Firefox/35.0
Build ID: 20140917030202

Steps to reproduce:

I filled out this bugzilla aform
went to attach a file (screen shot of my bug)
I recreated it 2 times
I had a friend try on her computer and it crashed her tabs as well


Actual results:

it crashed all of my tabs


Expected results:

it should have attached my file
¡Hola Rebecca!

Could you please try the troubleshooting procedure at https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help and see if that fixes the crash?

If not, please collect the entries from about:crashes and add those to a bug comment.
Flags: needinfo?(RebeccaScheffler)
 So I maybe confused about the terminology. Sounds more like a hang then a crash, but this is what was said when I tried to attach a screen shot: 

"Tab crashed Well, this is embarrassing. We tried to display this Web page, but it's not responding." with a Try Again button.

When I hit "Try again" it refreshes the page but deleted anything I had put in the whiteboards and did not attach my photo.

There are no crash reports in my about:crashes. I also forgot to mention I had started a clean profile and was able to reproduce it.
Flags: needinfo?(RebeccaScheffler)
Are you per chance using e10s https://wiki.mozilla.org/Electrolysis ? If so this would most likely be a duplicate of https://bugzilla.mozilla.org/show_bug.cgi?id=1067351
Flags: needinfo?(RebeccaScheffler)
I believe that is the case.
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Flags: needinfo?(RebeccaScheffler)
Resolution: --- → DUPLICATE
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