1070981 - [e10s] The video doesn't work after I choose to allow a plugin

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Camelia Badau [:cbadau], Desktop Test Engineering]

Reproducible on the latest Nightly 35.0a1(BuildID: 20140921030208)
Mozilla/5.0 (x11; Linux i686; rv:35.0) Gecko/20100101 Firefox/35.0

Steps to reproduce: 
1. Set "Ask to activate" on each plugin (QuickTime, Silverlight, Shockwave Flash,etc). 
2. Go to http://trailers.apple.com/ 
3. Select a video to play. 
4. Select "Allow now" or "Allow and remember" option. 

Actual results: The video doesn't play. 

Expected results: The video plays correctly.  

Note: This is an Ubuntu specific issue.

Comment 1

[Mike Conley (:mconley) (:⚙️)]

Hey cbadau - thanks for catching / filing this. Do we know if this is a regression from bug 899347, or did this problem exist before it landed? (Checking a build from, say, September 15th, should work to test).

Comment 2

[Camelia Badau [:cbadau], Desktop Test Engineering]

I cannot say if this is a regression from bug 899347 because before it landed, the pop-up notification bar with "Allow now" and "Allow and remember" doesn't appear and the video doesn't work ("you get a gray background without the activate message/link"). e.g: On build from September 15th, the click-to-play doesn't work and also the video doesn't play.

Comment 3

[Mike Conley (:mconley) (:⚙️)]

(In reply to Camelia Badau, QA [:cbadau] from comment #2)
> I cannot say if this is a regression from bug 899347 because before it
> landed, the pop-up notification bar with "Allow now" and "Allow and
> remember" doesn't appear and the video doesn't work ("you get a gray
> background without the activate message/link"). e.g: On build from September
> 15th, the click-to-play doesn't work and also the video doesn't play.

Ok, this doesn't sound like a regression from bug 899347 then.

Still, we should try to figure out what's going on here.

Comment 4

[Mike Conley (:mconley) (:⚙️)]

(In reply to Camelia Badau, QA [:cbadau] from comment #2)
> I cannot say if this is a regression from bug 899347 because before it
> landed, the pop-up notification bar with "Allow now" and "Allow and
> remember" doesn't appear and the video doesn't work ("you get a gray
> background without the activate message/link"). e.g: On build from September
> 15th, the click-to-play doesn't work and also the video doesn't play.

Oh - wait, one final question - was all of your testing with browser.tabs.remote.autostart set to true? If so, does the video work with browser.tabs.remote.autostart set to false, using a non-e10s window (both with Sept 15 build and current Nightly)?

Comment 5

[Camelia Badau [:cbadau], Desktop Test Engineering]

(In reply to Mike Conley (:mconley) - Needinfo me! from comment #4)
> (In reply to Camelia Badau, QA [:cbadau] from comment #2)
> > I cannot say if this is a regression from bug 899347 because before it
> > landed, the pop-up notification bar with "Allow now" and "Allow and
> > remember" doesn't appear and the video doesn't work ("you get a gray
> > background without the activate message/link"). e.g: On build from September
> > 15th, the click-to-play doesn't work and also the video doesn't play.
> 
> Oh - wait, one final question - was all of your testing with
> browser.tabs.remote.autostart set to true? If so, does the video work with
> browser.tabs.remote.autostart set to false, using a non-e10s window (both
> with Sept 15 build and current Nightly)?

Yes, all my testing was performed with browser.tabs.remote.autostart set to true. 

With browser.tabs.remote.autostart set to false, using a non-e10s window, the video work on Sept 15 build and current Nightly.

Comment 6

[Jim Mathies [:jimm]]

(In reply to Camelia Badau, QA [:cbadau] from comment #0)
> Reproducible on the latest Nightly 35.0a1(BuildID: 20140921030208)
> Mozilla/5.0 (x11; Linux i686; rv:35.0) Gecko/20100101 Firefox/35.0
> 
> Steps to reproduce: 
> 1. Set "Ask to activate" on each plugin (QuickTime, Silverlight, Shockwave
> Flash,etc). 
> 2. Go to http://trailers.apple.com/ 
> 3. Select a video to play. 
> 4. Select "Allow now" or "Allow and remember" option. 

Using these steps, on Ubuntu 14.04, I see no issue on trailers.apple.com. The first time I was prompted for the install of some system level components. I installed those and reloaded the page, and everything played. 

Would you mind retesting to confirm using the latest nightly?

Comment 7

[Camelia Badau [:cbadau], Desktop Test Engineering]

Using the steps from the Description, I don't see issue on latest Nightly 36.0a1 (buildID: 20141116030212). It seems that trailers.apple.com works fine now (with browser.tabs.remote.autostart set to true). 
I've tested on Ubuntu 13.10 32bit.