Closed Bug 1081214 Opened 10 years ago Closed 10 years ago

If I share a link to call someone who doesn't have Hello, pressing the same link under Calls initiates another failed call

Categories

(Firefox OS Graveyard :: Gaia::Loop, enhancement)

ARM
Gonk (Firefox OS)
enhancement
Not set
normal

Tracking

(Not tracked)

RESOLVED WONTFIX

People

(Reporter: pdol, Unassigned)

References

Details

(Whiteboard: [mobile app][not blocking][tef-triage])

Version: 2.0.0.0-prerelease
Build ID: 20141010000201

STR:
- Launch Hello
- Select a Contact (who doesn't have Hello) to dial
- When person is unavailable, email them the URL
- Recipient of the link (on desktop) launches the URL and initiates a call
- After successfully connecting, end call
- On Loop mobile client, observe call listed under Calls
- Click on the call listing
- Observe unsuccessful dialing and need to resend new url

Expected Results:
Since I was just chatting with my contact, I'd expect that the listing under Calls should be able to successfully connect me again. 

Observed Results:
Call will fail (since person doesn't have Hello a new url needs to be sent).   While, I understand why this is technically happening, the average person won't understand, leading to frustration.
Blocks: 1036490
Thanks Peter,
the aplication is behaving as expected, when you click on an existing call log entry, the call is trying to be established again, and as that contact is still not available (non registered in Loop) the only way to reach him is by a default fallback mechanism, in our case sharing a URL with him.

Right now, this is the defined behaviour for current loop version, perhaps we can have room for improving it in next release. Adding Jorge and Monica to be aware of this.
Severity: normal → enhancement
OS: Mac OS X → Gonk (Firefox OS)
Hardware: x86 → ARM
Whiteboard: [mobile app][not blocking][tef-triage]
Blocks: 1088993
No longer blocks: 1036490
In the new Loop mobile application, version 1.1.1 based on Rooms, although we still support receiving calls from old shared links (from 1.1 version or generated by Desktop in older versions that Fx35), they will be be generated anymore so we are not going to face the issue reported by Peter, so closing the bug as won't fix
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → WONTFIX
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