1084147 - blank screen

Status: RESOLVED DUPLICATE of bug 1083071

(Firefox :: Untriaged, defect)

Description

[candy2land]

Attachment: mozilla 3.PNG

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.124 Safari/537.36

Steps to reproduce:

1. turn on computer
2. put password in (if you do)
3. Click Mozilla Firefox


Actual results:

I get a blank screen. A TOTAL blank screen. There is the bit of see-through bit on the top and the lower is blank where the contents of the website goes. I roughly know where the tabs and buttons are so they for some reason work but again, they load but can't bee seen. 


Expected results:

I should see bookmarks, lots and LOTS of opened tabs, the websites and their contents and the website-typing-thing (sorry donno the name).

Comment 1

[candy2land]

Attachment: mozilla 2.PNG

Comment 2

[candy2land]

Attachment: mozilla.PNG

Comment 3

[Andre Klapper]

Thanks for taking the time to report this!
Does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems. It does not disable plugins which are add-ons.) See http://support.mozilla.com/en-US/kb/Safe+Mode

Comment 4

[Loic]

Update your Intel drivers to the latest if possible (that's the root cause of this graphics issue), or follow https://bugzilla.mozilla.org/show_bug.cgi?id=1083071#c11 if you can't update your drivers.